People Operations Analyst

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work

We are looking for a highly analytical, detail-oriented, and proactive
People Operations Analyst
to join our team in NYC. This role is crucial for ensuring our People systems and processes are efficient, compliant, and scale effectively as we grow. You will be responsible for the flawless tactical execution of core operations and the strategic design of our workflows across both HR and Recruiting.

What You'll Do

• Serve as a subject matter expert for our core People systems (Workday, Greenhouse, Gem, etc.). This includes managing product updates, configurations, security settings, user permissions, and troubleshooting day-to-day system issues.
• Proactively identify, design, and implement improvements to People and Recruiting workflows (e.g., offer letter generation, new hire onboarding) to drive efficiency, accuracy, and a positive employee experience.
• Help to manage the data quality across all People systems. Conduct regular audits and implement controls to ensure data consistency and accuracy for reporting and compliance.
• Create, run, and deliver accurate and timely standardized reports (e.g., headcount, new hire reports).
• Run the operational elements of the employee lifecycle, ensuring seamless and compliant execution from offer generation through offboarding and exit procedures.
• Assist in maintaining and organizing standard People documents and company policies.
• Provide operational support to the Recruiting and HR teams, including managing the configuration of the ATS, streamlining the offer and onboarding process, assisting with general inquiries and ad-hoc projects, and ensuring data accuracy.
• Serve as a first point of contact for routine and general employee inquiries, ensuring timely and accurate resolution or escalation.
• Assist with HR compliance activities, internal/external audits, and maintenance of digital employee files to ensure adherence to City, State, and Federal labor laws.

What You Have

• Bachelor's degree in Human Resources, Business Administration, Data Science, or a related field.
• 2+ years of experience in an analytical or operational role within Human Resources or People Operations.
• Hands-on experience as an administrator or power-user of at least one major HRIS (Workday preferred) and Applicant Tracking System (Greenhouse preferred).
• Proficiency in Microsoft Excel/Google Sheets (pivot tables, VLOOKUPs, complex formulas) and experience working with large datasets.
• Demonstrated ability to balance tactical execution (data entry, process administration) with strategic analysis (identifying trends, making recommendations).
• Exceptional attention to detail, organization, and a commitment to data and process integrity.
• Demonstrated ability to document, follow, and improve operational processes.

Bonus Points

• Familiarity with data visualization tools (e.g., Tableau, Power BI, Google Data Studio).
• Knowledge of NYC, New York State, and US Federal employment laws.
• Knowledge of US immigration laws and global mobility processes.

Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.

Annual Base Pay Range: $80,000 USD - $100,000 USD

Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

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