Endpoint Operations Sr Engineer

Posting Date

11/20/ Virginia Way, Brentwood, Tennessee, 37027, United States of America

The Senior Endpoint Engineer, Endpoint Operations provides technical oversight and management of our extensive device, application, and operating system environments. They contribute as part of a skilled team which designs and maintains the central management architecture and applications; builds configuration packages, policies, and scripts; and provides testing, validation, analysis and reporting for central management of desktop, mobile, and other managed devices. They are responsible for helping maintain the safety and security of the systems infrastructure and improving the stability of the operating systems to support business operations. The position requires deep technical knowledge and experience, as well as a high degree of personal motivation while working independently in support of a wide array of our IT systems and infrastructure.

A Senior Endpoint Engineer will act as a technical liaison to assist others in resolving complex technical issues and ensuring they are resolved in a timely manner, leveraging resources at their disposal. As a senior member of the Endpoint Engineering team, this person will have a high degree of responsibility for the use and management of Windows, macOS, Linux, iOS, Android, ChromeOS and other endpoint devices across the DaVita Village. They also enhance the performance of the existing systems, configuring features for optimization. A Senior Endpoint Engineer must have excellent communication and technical skills, especially in supporting the end-users with technical failures and identifying accurate resolutions.

ESSENTIAL DUTIES & RESPONSIBILITIES

In order of significance, list the essential functions and responsibilities of the position and the typical % of time spent performing them. List only duties with a 5% of Time allocation or greater. All other duties are accounted for in "Other Duties as Assigned" which must remain on all Job Descriptions.

ESSENTIAL FUNCTION

Manage and execute needed upgrades and determine hardware and software functional specifications

• Contribute to decision making for technological solutions.

• Actively participate in cross team efforts with project management, operations, development and QA resource management for project

Provide technical input, develop technical documentation, testing procedures, and best demonstrated practice documents and ensure adherence

• Assist in process improvement efforts related to customer satisfaction, operational support, SDLC cycles.

• Risk identification and evaluation, managing and improving upon internal controls which mitigate risks. Work with both internal and external teams to identify enhancement opportunities and resolve defects.

• Responsibility to configure, administer and support new infrastructure solutions across a multitude of platforms to meet enterprise level requirements.

• Identify and resolve system architecture, integration, infrastructure communications and other engineering issues relate to migrating

Act as point of escalation

Resolution of escalated issues

• Identify and resolve system architecture, integration, infrastructure communications and other engineering issues related to supported infrastructure hardware and software.

Other duties as assigned

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

For location-specific minimum wage details, see the following link:

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.