Loss Prevention Manager

4 hours ago

Key Largo, Florida, United States Shaner Full time

About the Team

Shaner Hotels has an amazing opportunity at our award-winning Playa Largo Resort & Spa, located in the beautiful Florida Keys. Playa Largo features 175 luxury rooms and suites, including 10 private bungalows, a 3-bedroom beach house, ballroom with private courtyard, private marina with boat ramp, a full-service spa, salon, wedding lawn, sports courts, and fitness facilities. Playa Largo offers plenty of waterfront and indoor space for events ranging from weddings to private and corporate events. This property also features four restaurants and bars including an upscale steak house, fresh seafood restaurant, ceviche & sushi bar, in-room dining, full banquet and catering department, pool & beach bar, and a sunset terrace.

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,

Job Description

The Loss Prevention Manager is responsible for overseeing all aspects of safety, security, and asset protection at the Marriott Resort in Key Largo. This role ensures the safety of guests, employees, and property by implementing and managing effective loss prevention strategies, emergency procedures, and compliance with local and federal regulations. This position will be required to work weekends and holidays.

Key Responsibilities:

Security Operations:

  • Conduct regular patrols of the property (interior and exterior).
  • Monitor CCTV systems, alarmed doors, and duress alarms.
  • Ensure proper key control procedures are followed.
  • Investigate and document incidents involving guests or employees.

Safety & Compliance:

  • Administer fire prevention and emergency preparedness programs.
  • Conduct quarterly OSHA/safety audits and hazard assessments.
  • Maintain logs, certifications, and documents required by law and SOPs.
    Lead the Accident Prevention Committee and first aid programs.

Training & Leadership:

  • Train staff on emergency procedures and loss prevention policies.
  • Promote a culture of safety and assertive hospitality.
  • Collaborate with other departments to ensure cohesive safety practices.

Risk Management:

  • Monitor and control risks through action plans.
  • Oversee general liability and workers' compensation claims.
    Ensure compliance with all applicable laws and safety regulations.

Qualifications

Education & Experience :

  • High school diploma or GED with 5+ years in security/loss prevention.
  • OR Associate's degree in Criminal Justice or related field with 3+ years of experience.

Skills:

  • Strong leadership and communication skills.
  • Ability to handle disputes and resolve conflicts professionally.
    Proficiency in incident tracking and reporting systems.

Preferred Attributes:

  • CPR/First Aid certification.
  • Experience in hospitality or resort environments.
  • Familiarity with Florida safety regulations and emergency protocols.

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