Senior Director, Technology

Job Details
Job Location:    Corporate Office - Jacksonville, FL
Position Type:    Full Time
Education Level:    4 Year Degree
Salary Range:    Undisclosed
Travel Percentage:    Negligible
Job Shift:    Day

Description

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients. 

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons. 

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient.  This technology allows our surgeons to provide the best-in-class treatment for their patients.

KLS Martin Guiding Principles

• Established, Privately Held Business Group – Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
• Patient Focus – We design products with the patient in mind – CMF, Thoracic & Hand
• Product to Table – Integrated planning, design, manufacturing and distribution process
• Educational Partner – Our primary focus for support is on education
• Inventory Alliance – Inventory management is critical to patient treatment/outcome
• Surgical Innovation is Our Passion – More than just a tagline

What We Offer

• We provide full-time employees with a competitive benefits package, including paid parental leave
• In-house training and professional development opportunities
• A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation

Job Summary

The Senior Director of Technology is a strategic and hands-on leader responsible for the vision, execution, and ongoing evolution of the organization's technology strategy. This role oversees software engineering, enterprise systems, cybersecurity, IT operations, and project/program management. The ideal candidate will bring a strong background in enterprise application management, robust security and compliance experience, and a proven track record in leading complex, cross-functional technology projects from conception to completion.

Essential Functions, Duties, and Responsibilities

Technology Leadership & Strategy

• Define and execute a scalable technology roadmap aligned with business growth and operational goals.
• Evaluate emerging technologies and recommend strategic investments that drive innovation and efficiency.
• Serve as a key advisor to the executive team on technology trends, risks, and opportunities.

Project & Program Management

• Lead the planning, execution, and delivery of complex cross-functional technology initiatives using structured project management methodologies (Agile, Scrum, or hybrid).
• Establish and manage project governance, including timelines, milestones, risk assessments, and stakeholder communications.
• Drive alignment across business, product, engineering, and IT teams to ensure successful outcomes.
• Oversee a project portfolio management (PPM) framework to prioritize and track enterprise technology initiatives.

Security, Risk & Compliance

• Lead organizational security initiatives and ensure compliance with industry standards and regulations, including:
  • NIST Cybersecurity Framework
  • HIPAA
  • PII (Personally Identifiable Information) management
  • SOC 2 Type I & II audits and continuous controls monitoring
• Partner with legal, compliance, and risk management teams to manage audits and maintain regulatory readiness.
• Implement robust incident response, disaster recovery, and business continuity strategies.

Enterprise Applications & Infrastructure

• Oversee the implementation, integration, and optimization of key enterprise applications:
  • SAP (ERP) for finance, procurement, supply chain, and operations
  • Salesforce (CRM) for sales, marketing, and customer service
• Ensure interoperability across platforms, systems, and data sources.
• Manage cloud infrastructure (AWS, Azure) and lead scalable system architecture design and deployment.

Team Leadership & Organizational Development

• Build, lead, and mentor high-performing teams in engineering, IT operations, cybersecurity, and project management.
• Foster a collaborative, inclusive, and results-driven culture focused on innovation, accountability, and excellence.
• Champion staff development, succession planning, and knowledge sharing.

Financial & Vendor Oversight

• Develop and manage the technology department's operating and capital expenditure budgets.
• Negotiate and manage contracts with third-party vendors, consultants, and technology providers. 
• Ensure cost-effective technology sourcing and alignment with business priorities.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Qualifications

Educational and Experience Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; Master's degree preferred.
• 10+ years of progressive experience in IT and technology leadership roles, with at least 5 years at a senior management level.
• Demonstrated success managing complex technology programs and cross-functional project portfolios.
• Proven ability to manage enterprise-scale security and compliance programs.
• Hands-on experience with cloud computing (AWS, Azure), DevOps, and system integration.
• Strong leadership, organizational, and communication skills.

Knowledge, Skills, and Abilities

• Deep knowledge of enterprise IT infrastructure, system architecture, and modern cloud platforms (AWS, Azure, GCP).
• Strong experience with enterprise applications, including:
• SAP ERP (e.g., S/4HANA) for finance, supply chain, and operations
• Salesforce CRM for customer relationship and marketing automation
• Expertise in cybersecurity frameworks and regulatory compliance, including:
  • NIST Cybersecurity Framework
  • HIPAA and PII data handling requirements
  • SOC 2 Type I & II audits, controls implementation, and ongoing compliance
• Proficient in project and program management, with the ability to lead complex, cross-functional initiatives using Agile, Scrum, and hybrid methodologies.
• Experience managing technology portfolios, including budget oversight, resource allocation, and risk mitigation.
• Skilled in implementing and optimizing DevOps practices, CI/CD pipelines, and automated deployment strategies.
• Demonstrated ability to define and enforce IT security policies, conduct risk assessments, and lead incident response planning.
• Strong leadership and people management capabilities, including hiring, coaching, performance reviews, and team development.
• Ability to foster cross-functional collaboration and align technology teams with business objectives.
• Exceptional strategic planning and execution skills, with a focus on aligning enterprise technology to business outcomes.
• Strong understanding of data governance, system integration, and enterprise interoperability.
• Proven ability to manage vendor relationships, contracts, and technology sourcing decisions for maximum ROI.
• Excellent communication and interpersonal skills; able to translate technical concepts for executive and non-technical stakeholders.
• High emotional intelligence and change management skills, capable of driving innovation and adoption across diverse teams.

Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
• Verbal communication
• Written communication
• Public speaking/group presentations
• Research, analyze and interpret information
• Investigate, evaluate, recommend action
• Leadership and supervisory, managing people
• Basic mathematical concepts (e.g. add, subtract)
• Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)

Physical Requirements

• Sitting for extended periods
• Extended periods viewing computer screen
• Reading
• Speaking
• Hear/Listen
• Maintain regular, punctual attendance
• Lifting/carrying up to 20 pounds various items
• Lifting/carrying more than 20 pounds various items
• Bending/Stooping
• Reaching/Grasping
• Writing

Hazards

• Normal office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

---