Field Service/Help Desk Technician

5 days ago


Henderson, Nevada, United States Stimulus Technologies Full time

IT Heroes Wanted

Stimulus Technologies, a leading provider of technology solutions to businesses in several US states, is seeking IT heroes to join their team as Field Service/Help Desk Technicians in Las Vegas, NV. The position is primarily remote, with client on-site visits as needed.

The company offers a range of services including IT Managed Services, Security, Cloud, VoIP, and Broadband Internet Access to customers in all major industries. The role includes assisting clients with their technology needs, troubleshooting issues, and achieving high levels of customer satisfaction. Candidates should have experience with Windows and Mac desktops, customer software systems, networks, and cloud services. IT certifications and prior experience are a plus.

The company offers competitive pay, benefits, and training opportunities.

Success Profile

  • Help clients achieve their business success and find accomplishment in doing so
  • Prioritize and complete all assigned customer requests
  • Identify and solve Level 1 issues and escalate other requests to appropriate technicians
  • Understand and follow workflows and procedures
  • Achieve a high level of productive work time
  • Achieve 100% customer satisfaction for work completed
  • Continuously acquire and maintain necessary technical skills to achieve success in job functions
  • Have a motivation to learn new systems and experience career growth
  • Sense of urgency to make clients happy.

Necessary Skills

  • Possess a professional phone demeanor and the ability to remain calm under pressure
  • Experience with maintaining and troubleshooting Windows and Mac desktops
  • Assist customers with software system maintenance
  • Knowledge of customer networks, including switches, routers, and firewalls
  • Ability to listen to customer problems, identify the core issues and provide solution
  • Experience with customer-facing services
  • Proficiency in workstation support and software support
  • Familiarity with cloud services (Microsoft 365)
  • Knowledge of VoIP and internet support
  • Experience in providing peripheral support
  • Strong communication skills and ability to explain technical issues to non-technical clients
  • Ability to work independently on projects with clients
  • Enjoy a casual and fun working environment

Education

Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop or Cloud Certifications and/or applicable experience is a plus.

Pay and Benefits

Stimulus Technologies offers competitive pay and benefits. The pay scale for this position is $18-$21 hourly plus paid time off, employer paid health insurance, 401k match, and optional dental, vision and supplemental benefits. Stimulus also offers training and reimbursement for certifications and training in IT related fields.


  • Medical Front Desk

    7 days ago


    Henderson, Nevada, United States Ian K Yamane DCPC Full time

    Benefits: Bonus based on performanceCompetitive salaryDental insuranceFree uniformsHealth insuranceBenefits/Perks Competitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Medical Front Desk Receptionist to join our team As a Medical Front Desk Receptionist, you will be responsible for greeting patients who...

  • Service Technician

    1 day ago


    Henderson, Nevada, United States Screenmobile Full time

    Screenmobile is looking to grow and enhance our brand locally and is searching for the right team member to help us make that happen.  We specialize in window, door, patio/porch screen, solar shading products and provide onsite screening services and repair for both residential and commercial locations in the community. The Screenmobile system is backed...


  • Henderson, Nevada, United States TL verma Corporation Full time

    Hawthorn Suites located at 910 South Boulder HWY in Henderson Nevada is looking to recruit the right candidate for our front desk team.-Excellent customer service.  -Knowledge of computers-Ability to work well with other-Time management-Willingness to train on new projects-Follow through on all matters in customer service


  • Henderson, Nevada, United States Agape Health and Fitness Full time

    As a chiropractic receptionist, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment. Your primary responsibility is to greet patients, schedule appointments, answer correspondence and process payment information. Other duties are to perform data entry and perform administrative tasks as...


  • Henderson, Nevada, United States Tru Beauty by Trevor Full time

    Front Desk Coordinator – Tru Beauty by Trevor Med Spa (Henderson, NV)Where aesthetics meets heart, culture, and extraordinary service.At Tru Beauty by Trevor, we're not just another Med Spa — we're a family built on excellence, kindness, and unforgettable patient experiences. Our clinic is known for delivering world-class results with injectables,...

  • Tire Technician

    7 days ago


    Henderson, Nevada, United States Big Brand Tire & Service Full time $16 - $20

    Tire TechnicianLocation: 1103 US-79, Henderson, TX 75652Pay: $16.00 – $20.00 per hour effective rate (hourly + commission + overtime)We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the kind of benefits you'd expect...

  • Service Technician

    7 days ago


    Henderson, Nevada, United States Findlay Cadillac Full time

    Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking experienced, journeyman Technicians to support booming service business. We are offering a competitive signing for the right person. We understand the great demand for veterans in this industry.Our organization enjoys meeting new challenges every day. We are...


  • Henderson, Nevada, United States Superior Plus Propane Talent Acquisition Full time

    We are looking for an experienced Service Technician to join the team at the Hendersonville, NC customer service center. Superior Plus Propane is a premier propane company with exceptional employees who look out for one another's safety. Our diverse, committed and talented team is driven by our "Superior Way" internal processes that ensure a great work...

  • Service Technician

    2 days ago


    Henderson, Nevada, United States Enix Mechanical Full time

    Benefits:Company carDental insuranceHealth insuranceOpportunity for advancementPaid time offVision insurance The HVAC industry is our passion. We distinguish ourselves in our ability to be part of a team, both as a partner and as a leader, depending on the circumstances and the job requirements. Every day, our team dedicates themselves to doing the job...


  • Henderson, Nevada, United States Audi Henderson Full time

    Lamborghini Las Vegas, a leading Automotive Dealership in the Las Vegas Valley, is offering an opportunity for qualified and experienced Lamborghini Service Technicians with automotive experience and strong motivation to learn.Work Space:Fully Scheduled High Volume Service Department20 Bay Climate Controlled Audi and Lamborghini Workshop, Plus 10 Bay...