Commerce Payments, Product Partnerships

JOB DESCRIPTION

The Commerce Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.

As a Partnerships Executive Director in Connected Commerce you will lead the overall management of our wallet and strategic partners within the Commerce Payments team.

Job Responsibilities

• Lead a team of product focused relationship managers managing external key strategic partners (Apple, Google, Samsung, PayPal, FinTechs, direct merchant provisioning, etc.) supporting Commerce Payments (notably tokenization and provisioning)
• Strengthen, manage and report on strategic partner plans/initiatives and overall partner health
• Collaborate with internal cross functional partners (product, corporate development, analytics finance, fraud, legal etc.) to lead all partnership discussions which influence product strategy
• Lead all partner management initiatives (quarterly business reviews, monthly analytics reporting, monthly billing reporting, overall day to day management); both internal and external
• Lead management of all contractual obligations for contracts with key partners
• Collaborate with Corporate Development on deal structures and terms for joint partnerships

Required qualifications, capabilities, and skills

• 12+ years of experience in strategic partnerships focused in the payments industry
• Experience working in a product focused environment with significant internal and external dependencies
• Experience negotiating commercial deals to support new product initiatives
• Deep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, interested in product and is a strong relationship manager
• Candidate should have exceptional relationship management skills
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
• Structured thinker, effective communicator with excellent written communication skills
• Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design

Preferred qualifications, capabilities, and skills

• Experience working at or with wallet providers, payment platforms or payment networks
• Experience leading large cross-functional initiatives to drive top of wallet behavior, increase wallet spend, improve token authorization rate and/or reduce token fraud rate

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.