Software Administration Business Analyst II

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA).  Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy.  Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.   

• MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.  
• MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.

The Information Technology directorate is looking for a Business Process Analyst II to join the Project Management team.

Key Responsibilities

• Process software requests (ServiceNow).
• Ensure adherence to strict software licensing requirements.
• Work closely with deskside engineers to download requested software and ensure asset tracking is up to date.
• Proactively work to ensure annual maintenance agreements are in place prior to downloading any software.
• Conduct analysis of business information systems using applied knowledge and principals (systems approach) and assists in determining appropriate solution for problems.
• Assist in collecting, assembling and analyzing requirements to meet the needs of the organization.
• Assist with project documentation, the management of project schedule and budget.
• May meet with process owner and team members to ensure all requirements are met.
• Assist the organizational representative with defining requirements.
• May collect, assemble and analyze requirements to meet the needs of the organization. 
• May assist with project documentation. 
• May perform data entry and processes request for information through reporting capabilities.
• May coordinate or participate in project tasks, such as testing and end-user training.
• Assist with communication to all levels of the organization.
• Perform other duties as assigned by Management. 

Due to the nature of our work, US Citizenship is required for all positions.

• Bachelor's degree in a related field or two (2) years equivalent training and experience.
• Previous project management experience and responsibilities may be helpful. 
• Critical Thinking & Problem Solving: Evaluates alternatives and identifies solutions using systematic, multi-step approaches. 
• Collaboration: Facilitates discussion and resolves conflicts. 
• Achieves customer satisfaction. 
• Seeks advice from more senior project managers. 
• Decision-Making: Demonstrates effective decision-making skills, including knowledge of how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions. 
• Experience with Sharepoint, Microsoft Project and PowerBI is helpful.
• Knowledge of Flexera software tracking system is helpful.
• Working knowledge of ServiceNow incident tracking.
• The primary work location will be at the Losee Road facility in North Las Vegas, Nevada.
• Work schedule will be 4/10s Monday through Thursday (subject to change).
• Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
• Must possess a valid driver's license.

Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, 'Identity, Credential, and Access Management,' and Supplemental Directive NNSA SD 206.2, 'Implementation of Personal Identity Verification for Uncleared Contractors.'

MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.

Annual salary range for this position is: $63, $95,784.00.

Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.