aliso viejo gym manager

5 days ago

Aliso Viejo, California, United States SENDER ONE SERVICE LLC Full time $72,000 - $84,000

Job Details
Job Location:    SENDER ONE ALISO VIEJO - ALISO VIEJO, CA
Position Type:    Full Time, Salaried
Salary Range:    $ $ Salary/year

JOB DESCRIPTION:

Wage Scale: $72,000 - $84,000/annum

Overview:

A Gym Manager is someone who develops their team, is responsible for their locations financial performance, and embodies Sender One's core values when making decisions. As a coach and mentor, the Gym Manager ensures their designated department managers are providing an outstanding experience to new visitors, guests, members, and partners who walk through our doors and is a resource to the Sender One staff.

Responsibilities:

Builds and sustains a staff and community culture at their location that aligns with Sender One's core values, purpose, and brand promise; Responsible for their gym's operational and financial performance including, but not limited to, Customer Experience, Programs, Groups & Parties, Yoga & Fitness, Retail & Marketing, Route Setting, Risk and Safety, Facilities, Billing, and Human Resources; Motivates, inspires, and develops their gym staff through a culture of accountability; Executes against a budget with specified revenue, expense, and profit; Ensures proper risk management practices are executed in all areas of the facility; Leads local community outreach efforts in coordination with the marketing team; Leads, manages and holds all direct reports accountable; Removes obstacles and barriers for the team; Integrates company departments into a single gym location; Complete goals on development plan set by the Director of Operations and/or Vice President of Operations; Manages hiring & training needs for the gym; Understands the gym's functions, financials, and offerings; Attends the weekly gym operation's meeting to inform and collaborate with department managers on company changes, updates, and/or stucks at Sender One and guide them to achieving their goals; Oversees the completion of check ins and reviews, including but not limited to, 60 day, monthly, annual, and staff-requested check ins; Collaborates with the Risk & Safety team and the Facilities Managers to ensure their gym location is abiding by all safety guidelines set forth by Sender One;

Profile:

An experienced and trusted advisor for staff - discover & connect with others; Motivated by meeting goals through team work; Delegate and communicate with staff clearly and respectfully; Passionate about climbing, working with kids, and instructing; Ability to harness imagination and find novel approaches to shared responsibilities; Ability to learn and grow from each task, challenge, and interaction while seeing them through to the end; Open to receiving & providing feedback, guidance, insight, assistance, and perspective in a professional manner; Work with a team, provide support to fellow team members, share ideas, and earn trust; Take initiative and have the drive to grow professionally.PROFILE & EXPERIENCE:

Industry Experience:

Experience in a leadership role; Experience managing financials & KPIs; Top rope & lead belay experience; Experience in the climbing industry; Experience coaching and instructing; Knowledge of Google Suite – Gmail, Sheets, Docs, Drive, etc.; Knowledge of Paycom & interviewing experience; Knowledge of Rock Gym Pro reporting & data handling; Knowledge of Basecamp.

Time Commitment:

Must be able to work a minimum of 40 hours per work week (Sun - Sat); Must be fully available to work weekends when needed for special events, training, shadows etc. (Sat & Sun); Must be able to work certain morning, night, and alternate weekend day shifts depending on business and/or operational needs; Must be able to attend the Weekly Manager's meeting; Must be able to attend the Monthly Manager's meeting; Must be able to attend the mandatory All Staff meeting.

Key Performance Indicators (KPIs):

Gym Profit $; Average Daily Check Ins; Staff Net Promoter Score; Gym Net Promoter Score; Net Membership Growth.

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