Bilingual Employee Relations Partner

Job Summary:

• The Employee Relations Partner will support the Employee Services and Labor Relations teams on employee and labor-related matters such as coordinating across employee services, labor relations, and HR operations.
• Responsibilities include managing complex cases, interpreting collective bargaining agreements, supporting policy compliance, and ensuring timely and accurate delivery of employee services.
• The role assists with employee and labor relations matters such as investigations, documentation, grievance tracking, and policy compliance.
• Additional duties include monitoring service delivery metrics, managing employee documentation processes, overseeing substitute deployment, and helping implement HR policies and contract changes.
• The Employee Relations Partner ensures that labor relations and employee services are aligned, proactive, and customer-focused.

Education:

• Bachelor's degree in Human Resources, Business Administration, or related field required or equivalent work experience.

Qualifications:

• 3+ years of professional experience in Human Resources, with a background in Labor Relations and/or Employee Relations.
• Demonstrated success in providing high-quality customer service and managing complex employee issues.
• Strong analytical, communication, and interpersonal skills.
• Experience working effectively with diverse employee populations in a public sector or unionized environment.
• Proficiency with HRIS systems and Microsoft Office/Google Workspace.
• Bilingual Spanish highly preferred.

Job Responsibilities:

Employee & Labor Relations Support:

• Serve as a support to the Senior Labor Relations Partner(s) on needs related to day-to-day matters such as conducting and documenting investigations.
• Draft employee correspondence (corrective actions, policy violations, grievance responses, etc.).
• Maintain confidential employee relations records.
• Track and report on key performance indicators related to grievances, discipline, 504's, and compliance.
• Ensure consistent application of district policies and contractual obligations.
• Ensure issues are addressed promptly and escalated appropriately.

Employee Services Operations:

• Serve as a support to the Senior Employee Services Partner on needs related to day-to-day matters such as monitoring service delivery metrics such as leaves of absence, employment verifications, and separations to ensure timely and accurate completion of requests.
• Monitor compliance with state, federal, and district regulations governing employee documentation and records retention.
• Oversee substitute deployment and tracking.
• Support development, communication, and implementation of HR policies, procedures, and contract changes.
• Ensure consistent and fair application of employment practices across schools and departments.

Other:

• Assist with special projects and initiatives in support of Labor Relations & Employee Services.
• Maintain the highest standards of confidentiality, professionalism, and customer service.

About Providence Public Schools:

The Providence Public School District (PPSD) serves approximately 22,000 students attending our 37 schools. PPSD employs more than 3,200 professionals who work in and provide support to our schools, which include 21 elementary schools, 7 middle schools, 9 high schools and 2 public district charter schools. Of our employees, approximately 2,000 are educators, and more than 600 others directly support students and families in our schools.

Approximately 55% of students come from homes where English is not the primary language spoken. Combined, our students and families speak 55 different languages and hail from 91 countries of origin. In PPSD, the teachers and leaders set high expectations for academic achievement, provide equal access to differentiated instruction, and endeavor to close the achievement and opportunity gap among historically marginalized subgroups within the schools.

PPSD is a great place for those who desire an environment that supports their creativity and ingenuity, and respects their credentials and abilities as a teacher.

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