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Case Manager
2 weeks ago
Who we are:
Friendship Place is a nonprofit organization serving the Washington, DC, region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-focused - individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy.
Summary:
This position provides Homeless Prevention and Rapid Re-Housing services through the Supportive Services for Veteran Families Grant. Services are to be provided to low-income Veteran families that are at risk of becoming homeless or who currently are homeless. The Veterans First program follows a Housing First model and philosophy. The Case Manager will utilize best practices and participant-centeredness at all times. The Case Manager will assist Veteran Families in quickly maintaining or obtaining permanent housing, with a goal of achieving housing stability within 90 days. The Case Manager will work to empower low-income Veteran Families in DC, Arlington, Alexandria, Loudoun, Prince William, Fairfax, Montgomery, Frederick, and Prince George's counties to become stably housed.
Essential Duties and Responsibilities:
• Provide prevention and rapid re-housing services to at least 50 low income.
Veteran Families annually.
• Develop, implement, and revise a 90-day housing stability plan with Veteran Families.
• Case Management as it pertains to housing stability plan.
• Deliver face-to-face contact to participants.
• Foster wellness and independence.
• Engage participants and assess individual needs, preferences, and strengths.
• Assist participants in locating permanent housing.
• Make appropriate referrals to identified needed services.
• Act as a liaison with landlords and other community stakeholders.
• Collaborate with agencies providing services to participants, including community, government, and VA.
• Participate in multidisciplinary meetings and regular supervision.
• Maintain paper files.
• Maintain participants' electronic records in the Homeless Management.
• Information System.
• Demonstrate empathy and flexibility in responding to participants' needs and requests.
• Attend professional training and conferences as needed.
• Up to 90% of the time in the field.
• Perform all other duties as assigned.
Requirements
Education/Experience:
Bachelor's degree and at least 1-year experience in a similar setting preferred
Qualifications:
• Valid driver's license and ability to operate a motor vehicle
• Understanding and/or experience working with Veterans
• Experience with HMIS data entry preferred
• Experience providing services to families preferred
• Strong written and verbal skills.
• Ability to work in a culturally diverse environment.
• Ability to work well under pressure.
• Ability to work as a team player.
Working conditions
Monday – Friday, 9:00 AM – 5:00 PM; some evenings, weekends, and holidays may be required. Participation in an emergency on-call rotation.
Physical and Environmental Requirements
About 90% of the time may be spent working in the field with participants, in the car, outdoors, or in shelters. Other time will be spent in the office completing administrative paperwork and meeting with the supervisor.
Background checks:
The selected candidate will be required to pass a criminal history background check and/or fingerprinting, including FBI, Metropolitan Police Clearance, and Child Protective Services.
Direct reports
None
Specific Requirements:
Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.), and the employee must have a valid driver's license.
Benefits:
We offer an excellent benefits package including low-cost health insurance, employer-paid dental, vision, short and long-term disability, life insurance, 403B matching, 14 paid holidays,15 days of vacation during 1st year of employment, sick leave, and much more
Who we are:
Friendship Place is a nonprofit organization serving the Washington, DC, region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-focused - individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy.
Summary:
This position provides Homeless Prevention and Rapid Re-Housing services through the Supportive Services for Veteran Families Grant. Services are to be provided to low-income Veteran families that are at risk of becoming homeless or who currently are homeless. The Veterans First program follows a Housing First model and philosophy. The Case Manager will utilize best practices and participant-centeredness at all times. The Case Manager will assist Veteran Families in quickly maintaining or obtaining permanent housing, with a goal of achieving housing stability within 90 days. The Case Manager will work to empower low-income Veteran Families in DC, Arlington, Alexandria, Loudoun, Prince William, Fairfax, Montgomery, Frederick, and Prince George's counties to become stably housed.
Essential Duties and Responsibilities:
• Provide prevention and rapid re-housing services to at least 50 low income.
Veteran Families annually.
• Develop, implement, and revise a 90-day housing stability plan with Veteran Families.
• Case Management as it pertains to housing stability plan.
• Deliver face-to-face contact to participants.
• Foster wellness and independence.
• Engage participants and assess individual needs, preferences, and strengths.
• Assist participants in locating permanent housing.
• Make appropriate referrals to identified needed services.
• Act as a liaison with landlords and other community stakeholders.
• Collaborate with agencies providing services to participants, including community, government, and VA.
• Participate in multidisciplinary meetings and regular supervision.
• Maintain paper files.
• Maintain participants' electronic records in the Homeless Management.
• Information System.
• Demonstrate empathy and flexibility in responding to participants' needs and requests.
• Attend professional training and conferences as needed.
• Up to 90% of the time in the field.
• Perform all other duties as assigned.
Requirements
Education/Experience:
Bachelor's degree and at least 1-year experience in a similar setting preferred
Qualifications:
• Valid driver's license and ability to operate a motor vehicle
• Understanding and/or experience working with Veterans
• Experience with HMIS data entry preferred
• Experience providing services to families preferred
• Strong written and verbal skills.
• Ability to work in a culturally diverse environment.
• Ability to work well under pressure.
• Ability to work as a team player.
Working conditions
Monday – Friday, 9:00 AM – 5:00 PM; some evenings, weekends, and holidays may be required. Participation in an emergency on-call rotation.
Physical and Environmental Requirements
About 90% of the time may be spent working in the field with participants, in the car, outdoors, or in shelters. Other time will be spent in the office completing administrative paperwork and meeting with the supervisor.
Background checks:
The selected candidate will be required to pass a criminal history background check and/or fingerprinting, including FBI, Metropolitan Police Clearance, and Child Protective Services.
Direct reports
None
Specific Requirements:
Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.), and the employee must have a valid driver's license.
Benefits:
We offer an excellent benefits package including low-cost health insurance, employer-paid dental, vision, short and long-term disability, life insurance, 403B matching, 14 paid holidays,15 days of vacation during 1st year of employment, sick leave, and much more
