Patient Services Specialist 3- Heart Institute Clinic

Job Description

UW Medical Center Northwest - Heart Institute Clinic has an outstanding opportunity for a Full-time Days Patient Services Specialist, (job profile: Patient Services Specialist 3)

WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)
• Day Shift

POSITION HIGHLIGHTS

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

PRIMARY JOB RESPONSIBLITIES

• Processes incoming referrals for the UW Heart Institute including clinic visits, imaging requests, and Cardiac Rehab services
• Schedules patient appointments
• Obtains and verifying demographic and financial information
• Processes patient paperwork
• Triages patient telephone calls to clinical staff
• May provide clinic charges for visit types, procedures, and surgeries to patients or prospective patients to the clinic.
• May provide estimated charges based on plan of care for purpose of patient deposits when patient is determined to be self-pay. This is done in conjunction with Financial Services and under the direction of the Health Services Manager, clinic Manager/Department Administrator.

Contacts review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information such as history, diagnosis, prognosis, and length of stay prior to admissions; provide specific medical information to financial services to maximize reimbursement to the hospital and physicians
- Obtains all necessary medical records, diagnostic studies, pathology items, etc. that are needed for patient care
- Scheduling: Clinic
- Schedule patient appointments by following the appropriate guidelines by clinic, department and physician.
- Provides scheduling options for all seven Heart Institute locations

REQUIREMENTS

• High School graduation or equivalent
• AND
• Two years Patient Services Specialist 2 experience
• OR equivalent education/experience

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

Excellence. Exploration. Education.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum:

$25.81 hourly

Pay Range Maximum:

$37.48 hourly

Other Compensation:

Benefits:

For information about benefits for this position, visit

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU 1199NW UWMC Northwest Service and Maintenance

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .

To request disability accommodation in the application process, contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .