Patient Services Specialist

3 days ago

Seattle, Washington, United States Providence Full time $60,000 - $90,000 per year

Patient Service Specialist – Behavioral Health at Swedish Behavioral Health

Schedule: Full Time, Day Shift

Location: Seattle metropolitan area

Job description:

Patient Service Specialists are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Service Specialists work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Behavioral Health & Psychiatry Clinics, we open our doors to whole-person care by supporting a wide range of mental health concerns. Join our team to support the emotional well-being of all, especially those who are most vulnerable.

Benefits and perks:

  • Competitive pay (including holiday pay & shift pay differentials)
  • Best-in-class benefits – full medical, dental and vision coverage from your first day
  • 401(k) plan with employer matching & complimentary retirement planner
  • Generous paid time off for vacation, sick days and holidays
  • Tuition reimbursement & student loan forgiveness programs
  • Wellness & mental health assistance programs
  • Back-up child & elder care to help with care disruptions for your family
  • Voluntary benefits, like pet, auto and home insurance, commuter benefits and more

Required Qualifications: 

  • Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred Qualifications: 

  • Electronic Medical Records (EMR) experience.
  • Previous experience in a healthcare setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

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