Transition Services HR Generalist

JOB PURPOSE:

The HR Generalist is responsible for supporting and facilitating HR functions in the areas of recruitment, onboarding, suitability determination, and employee engagement, primarily within the Transition Services department. This role is also responsible for ensuring that candidates are fully vetted in accordance with the funder's requirements.

ESSENTIAL JOB RESPONSIBILITIES:

Recruiting

• Assist with recruitment duties such as posting positions, reviewing applications, scheduling interviews, or making job offers to selected candidates, as needed.
• Conduct phone interviews and reference checks, initiate background checks, and draft offer letters.
• Attend job/recruiting fairs and new hire onboarding sessions (virtual and in-person as needed).
• Maintain vacancy reports/spreadsheets, process onboarding paperwork, and all other data related to positions.
• Disseminate, track, and maintain accurate and confidential documentation/files on all candidates and recruitment activities.

Onboarding

• Responsible for entering data into HR system, organizing, tracking, developing, and maintaining suitability-related and HR files and records for audit and compliance purposes.
• Ability to work in a fast-paced environment initiating, reviewing, reconciling, uploading, and managing high-volume onboarding tasks (background checks, motor vehicle reports, fingerprint and child abuse clearances, sex offender registry checks, references, previous employers, education requirements, E-verify, and I-9, and other required documentation).

Suitability Determination

• Assist the Suitability Determination Lead to implement and train (onboard) new hires on the suitability determination process and ensure completion for all current staff.
• Maintain the relationship with staff regarding the suitability process, facilitate suitability office hours, and be one of the points of contact for the team.
• Responsible for drafting and finalizing weekly and monthly reports and standard operating procedures.
• Perform regular case file audits to ensure compliance with program and federal regulations and requirements.
• Effectively communicate verbally and in writing with diverse groups of individuals at different levels using tact and diplomacy while maintaining confidentiality.

Employee Engagement

• Work with Transition Services leadership team to maximize performance, retention, and job growth of staff.
• Assist with the employee recognition program to include organizing employee special events, team building, holiday events, and company outings in the areas across the US where staff are located.
• Coordinate communication regarding important updates, announcements and training which impact the work environment.
• Draft letters, emails, surveys, reports, and other correspondence in a timely, accurate manner.
• Maintain various files and records of information such as budget, correspondence, activity, and reports.
• Assist with the creation and reporting of employee satisfaction and engagement metric(s).
• Complete other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ADDITIONAL QUALIFICATION/REQUIREMENTS:

• Must be at least 21 years old.
• Proficiency in Spanish/English (written and spoken language skills), required.
• Must pass FBI and CA/N checks.
• Intermediate proficiency in Microsoft Office products and Google tools.
• Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform assigned task.
• Pass a criminal history screen, including state and local child protection agency registries.
• Ability to work independently and exercise a high level of confidentiality.
• Experience using manual processes/hiring systems.

EDUCATION:

• Bachelor's degree from an accredited college or university with 1-year relevant experience, preferred; or in lieu of a degree, a high school diploma/GED and 4 years of relevant experience.
• Human resources vetting experience
• Experience in facilitating complex projects and processes in human service programs strongly preferred
• Experience working in cross-cultural or human services with vulnerable populations a plus
• Experience working with programs funded by the Office of Refugee Resettlement a plus

LICENSES: Driver's License with clean record required.

WORK LOCATION: Remote position. Must have access to a home office to provide confidential and private work or have flexibility to change work locations to an office setting as appropriate. Must be available and willing to travel to various locations with such frequency as business needs dictate and for division/corporate events/all staff meetings.

OTHER: Must be available and willing to work nights, weekends and holidays as required to meet business needs. Willingness to work other duties as required.

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.