Food Service Development Manager

1 week ago

WinstonSalem, North Carolina, United States M.R. Williams Full time $60,000 - $120,000 per year
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About M.R. Williams, Inc.

M.R. Williams, Inc. is a family-owned business where convenience distribution is done differently. Established in 1976, M.R. Williams, Inc. has evolved throughout the years, partnering with the convenience store channel to provide not only products and customer service but technological solutions unlike any other. Our employees understand that their purpose is to make every decision by first asking how it will impact the customer. We take pride in understanding our customers' needs and providing solutions through our selfless service and continuous search for improvement. We are excited to find talented individuals who share our passion for our customers.

Novelty Express is a leading provider of novelty and impulse items for convenience stores, truck stops, travel centers, and other retail outlets. It is a division of M.R. Williams, Inc., serving customers via a DSD model.

WilFoods, LLC, our sister company, offers a comprehensive selection of proprietary grab-n-go products, with custom label availability. We operate state-of-the-art facilities, handle all the staffing and regulatory requirements, and more. Our products are available for distribution to various industries, including convenience stores, schools, prisons, office parks, and more.

All MR Williams employees are to demonstrate behaviors in harmony with MR Williams' values of Sincere Commitment, Selfless Service, and Never Satisfied.

Position Summary

Responsible for developing and managing customer accounts with an assigned territory.

Requirements:

Responsibilities

  • Develop and maintain relationships with existing customers.
  • Serve as the primary point of contact for customers.
  • Conduct regular check ins to assess customer satisfaction and changing needs.
  • Resolve issues related to orders, delivery, or product availability.
  • Identify and pursue new sales opportunities within an assigned territory.
  • Meet or exceed Sales Targets and Goals
  • Advise customers on menu planning, pricing, and sourcing alternatives.
  • Present and sample products based on customer needs and market trends.
  • Collaborate with Transportation and Purchasing to meet customer needs and expectations.
  • Maintain accurate records of customer interactions and transactions
  • Monitor competitor activity and industry developments.
  • Provide feedback to purchasing marketing teams regarding customer demand and product gaps.

Education, Experience and Skills Required

  • 2-5 Years Sales Management experience
  • Good Driving Record
  • Bachelor's degree preferred

Physical Requirements, Working Conditions, and Travel Requirements

  • Physical Requirements
  • Must be able to lift up to 25 pounds.
  • Must be able to push up to 25 pounds.
  • Must be able to pull up to 35 pounds.
  • Sitting for long periods, general bending and twisting are associated with lifting.
  • Travel up to 75% of time.

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