Director, Agile Delivery, Customer Experience

The Director of Agile Delivery, Customer Experience is responsible for leading corporate functional groups, and external development partners, for the overall development and execution of new programs and technology implementation plans. The role will facilitate clear outlines of scope, objectives and goals, and the successful execution of program all activities and provide global oversight of all program efforts from project inception to production and commercial launch. This role will provide leadership to Program Managers/Project Manager(s) and work with functional group management to ensure all project elements and milestones are met and continually aligned with corporate strategies and business objectives.

Responsibilities

• Participates with all functional area VP's and Management staff in establishing overall program goals, scope, resources, and the plans for execution.
• Provides leadership to Program Management Office to help ensure that Program Managers and cross-functional initiatives and efforts align with overall business strategies in order to achieve successful outcomes per established goals and objectives.
• Assists in directing teams responsible for the development of all approved programs and products.
• Responsible for maintaining a cohesive interface between all functional groups in support of corporate goals, objectives, Responsibilities: and continuous alignment in the program execution.
• Provides unbiased perspective of program status.
• Identify and escalate potential issues or road-blocks.
• Reports on wellness of all program elements to executive sponsors as necessary.
• Communicate decisions of executive sponsors across all tiers of the organization.
• Serve as primary communications conduit to external partners and internal cross-functional project teams executing project tasks and details.
• Hire, manage, and mentor staff for individual development and overall department future growth.
• Performs duties as required.

Education And Experience
Minimum Requirements:

• Bachelor's degree in related field.
• Proven record of practiced product development and implementation
• Experienced with managing suppliers, external partners, and internal staff (at all levels)
• Noteworthy experience in project management with demonstrated utilization of PM skills and tools is required.
• Experience in the medical device industry is required with knowledge related to FDA design control process.
• Project and personnel management experience is required.

Preferred Skills And Competencies

• 10+ years of related experience with practiced engineering implementation within related field preferred
• Ability to influence and manage others both as direct reports, and matrix reports.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to communicate to all levels of within the organization.
• Computer proficiency skills, MS Project, Excel, Word, Visio etc.
• Ability to organize and direct project teams.
• Ability to organize and judge priorities.
• Ability to handle multiple efforts simultaneously.
• Ability to generate and maintain accurate program genealogy.

Physical Requirements

• Overnight Travel

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from our Acton, MA or San Diego, CA offices; may work remotely other days).

Additional Information
The US base salary range for this full-time position is $179, $268, Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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