Customer Service Representative

1 week ago

Annapolis, Maryland, United States Colossal Contracting LLC Full time $19 - $21
Colossal Contracting, LLC is looking for a Customer Service Representative to work out of our Annapolis, MD HQ. An ideal candidate will be a self-starter looking to take their first steps towards a long-term career. This individual will interact with customers on a consistent basis while functioning in a support role for multiple departments within the company including Project Management, Sales, Federal Programs and ARAP.

Essential Duties & Responsibilities

  • Proactively reach out to clients to perform quality assurance checks.
  • Work with sales and PMO with tracking of shipments/deliveries.
  • Assist ARAP with invoicing when needed.
  • Assist PMO with managing proper documentation.
  • Work with sales and PMO to complete Sales to PMO checklist.
  • Create schedules for projects.
  • Assist in RMA's process as needed.
  • Assist PMO in maintaining POP dates and helping projects stay on schedule.
  • Obtain technical certifications as needed.
  • Fulfill office and operational duties as needed.

Requirements

  • 1-2 year of experience in a customer facing role.
  • Associates or bachelor's degree in a business or technical disciple is preferred.
  • Ability to creatively solve challenging problems
  • Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment.
  • Passion for customer service.
  • Extremely organized and detail oriented.
  • Strong communicator that can work without direct supervision or detailed direction.

Travel

Travel is not required for this position.

Position Type/Expected Hours of Work

This is a full-time position and will require reporting to our Annapolis HQ. Hour are Monday through Friday, 8:30am-5:30pm.

Job Type:

Full-time employee of Colossal Contracting with opportunities for advancement.

Benefits Offered

  • Competitive base pay ranging from $19-21 an hour.
  • PTO
  • 100% Employer paid Health, Vision, Dental insurance for Employee
  • 401k

Colossal Contracting, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 16 Years our mission is to provide our customers with ground breaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family.

Check Us Out : www.Colossal-

Qualified candidates please send resumes to -

  • Customer Service Representative

    1 week ago

    Annapolis, Maryland, United States Luminis Health Full time $18,000 - $39,200 per year

    Position Objective:The Customer Service Representative is responsible for delivering high-quality, timely, and accurate customer service to patients enrolled in the Transitional Care Program, their caregivers, and internal hospital teams. This role combines strong communication, problem-solving, and care-coordination skills with meticulous documentation and...

  • Customer Service Representative

    2 weeks ago

    Annapolis, Maryland, United States R1 RCM Full time $14 - $18

    Location: LifePoint Paris Regional Medical CenterShift Hours: Full time Mon-Fri 12pm-8:30pmPRN- part time, work as needed. Open availability required for as needed shifts.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one...

  • Customer Service Representative II

    5 days ago

    Annapolis Junction, Maryland, United States Government Tactical Solutions, LLC Full time

    Job Title:Customer Service Representative IIClearance:TS/SCI CI PolyLocation:Annapolis Junction, MDJob Type:Full-TimeTarget Salary Range*:$50,000 - $65,000This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact...

  • Customer Service Advisor

    5 days ago

    Annapolis, Maryland, United States WesBanco Bank, Inc. Full time

    SUMMARY:Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing...

  • Customer Service Coord

    4 days ago

    Annapolis, Maryland, United States The TJX Companies, Inc. Full time $12 - $13

    TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense,...

  • Annapolis- Military Customer Service Agent

    5 days ago

    Annapolis, Maryland, United States Command Management Services, Inc. Full time

    Position Summary Sunday-Thursday 2:00pm- 10:00pmThe Military Customer Service Agent is responsible for overseeing all aspects of the MEPS Support Services Contract at the local level. This position coordinates with key MEPS recruiting staff, hotel personnel, transportation providers, and other CMS vendors to ensure each authorized service applicant receives...

  • IS Customer Service Technician

    5 days ago

    Annapolis, Maryland, United States Luminis Health Full time

    Luminis Health Shared ServicesTitle: IS Customer Service TechnicianDepartment: IS Support CenterReports To: Junior Manager - Enterprise Technology Call Center Operations Cost Center/Job Code: FLSA Status: Non-exemptPosition Objective:Provides level 1 technical support for end users in a primarily Windows Operating System environment via answering phone calls...

  • Member Service Representative

    3 days ago

    Annapolis, Maryland, United States Navy Federal Credit Union Full time

    OverviewTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision...

  • Cashier/Customer Service

    1 week ago

    Annapolis, Maryland, United States Taichi Bubble Tea Annapolis Full time $37,600 per year

    Fast casual restaurantTaking orders, prep cups for drinks.-Able to do simple math, cash is handled properly with every customer.To interact customers with friendly and personable, smiling frequently.-Frequently clean, organize to keep things clean.Job Types: Full-time, Part-timePay: $ $18.00 per hourBenefits:Employee discountPeople with a criminal record are...

  • Part Time Customer Service

    6 days ago

    Annapolis, Maryland, United States Hertz Full time

    The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to...