Guest Services Specialist and HR Assistant

Guest Services and HR Assistant
 Full Time
 Grand Rapids, MI, US

Advance Your Career Through Service and Administrative Excellence

Are you a warm, organized, and detail-oriented individual ready to serve as the first point of contact for visitors while supporting HR operations? At Our Daily Bread Ministries, we're more than a global content organization—we're a ministry dedicated to making the life-changing wisdom of the Bible understandable and accessible to all. As our Guest Services and HR Assistant, you'll provide front-facing hospitality and administrative support that ensures a welcoming, efficient, and professional environment for staff, guests, and ministry partners.

In this role, you won't just greet visitors—you'll actively support HR and administrative functions, contributing directly to a Christ-centered, mission-driven workplace.

What You'll Do

• Welcome Visitors with Excellence: Warmly greet all incoming visitors, vendors, candidates, and staff, ensuring a professional and hospitable first impression.
• Manage Front Desk Operations: Answer and transfer calls to the appropriate departments or personnel, maintain the lobby, manage inventory, and oversee office supplies.
• Support Shipping and Administrative Tasks: Assist with shipping and receiving, petty cash, gift cards, donations, and other front-desk responsibilities.
• Coordinate Spaces and Tours: Manage conference room schedules and serve as the ODBM tour coordinator, ensuring smooth logistics for all events and visits.
• Provide HR Administrative Support: Assist HR Operations and Talent Management & Development with scheduling, orientations, interviews, events, and other administrative tasks.
• Promote a Christ-Centered Culture: Positively contribute to the ministry's culture, model Christ-centered behavior, and influence the workplace by example.
• Support Ministry Operations: Follow employment policies, foster diversity, maintain a safe and healthy work environment, and perform other duties as assigned.

What You Bring

• Education: High school diploma required; coursework or AA degree in Human Resources, Business Administration, Psychology, or related field preferred.
• Experience: 2+ years in administrative support, reception, or front-facing roles.
• Communication Skills: Excellent verbal and written communication skills.
• Organization & Attention to Detail: Highly organized and self-motivated, able to manage multiple priorities under tight deadlines while maintaining accuracy and care in all tasks.
• Interpersonal Skills: Strong ability to work collaboratively and build positive relationships.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with ADP Workforce Now is a plus.
• Faith-Rooted Living: You demonstrate consistent Bible engagement, spiritual maturity, and a Christ-centered lifestyle that reflects the mission of Our Daily Bread Ministries.

Why Join Our Daily Bread Ministries?

• Mission-Driven Work: Your efforts help maintain a welcoming, efficient, and organized environment that supports our global ministry.
• Christ-Centered Culture: Be part of a prayerful, Scripture-focused team that encourages both professional and spiritual growth, including weekly Chapel.
• Ongoing Development: Grow in your administrative and HR skills while contributing to a meaningful mission.
• Comprehensive Benefits: Enjoy competitive health coverage, 401k with employer match, tuition scholarships, Chaplain services, and more.

Make an Eternal Impact

If you're ready to combine hospitality, administrative expertise, and HR support to advance a Christ-centered mission, click "Apply" to join a team using service and organization to make the Bible accessible to people around the globe.