Spa Manager

6 days ago

Hampton, Virginia, United States Luxura Aesthetic Medical Spa Full time

About Luxura Aesthetic Medical Spa:

Luxura Aesthetic Medical Spa offers a range of premium beauty and wellness services tailored to our clients' aesthetic and therapeutic needs. Our team is dedicated to providing exceptional client experiences through high-quality treatments and a client-focused approach.

Position Overview:

We are seeking a motivated and experienced Manager to join our team. This role is responsible for driving sales, providing exceptional client experiences, and assisting with the daily operations of the spa. The ideal candidate will have a passion for aesthetics as well as a strong background in sales within a medical or day spa environment and understands the nuances of the industry. While an esthetician license is preferred, it is not required.

Key Responsibilities:

  • Engage with clients to understand their aesthetic goals and recommend personalized treatment packages and products.
  • Educate clients on the benefits of various treatments and skincare options to drive product and package sales.
  • Meet or exceed monthly sales targets by actively promoting spa services and retail products.
  • Build and maintain relationships with clients, ensuring high levels of customer satisfaction and repeat business.
  • Ensure compliance with spa policies, safety standards, and industry regulations.
  • Monitor customer feedback and assist in improving service quality.
  • Maintain in-depth knowledge of the spa's services, including skincare treatments, wellness therapies, and product lines.
  • Provide an outstanding client experience through a consultative sales approach.
  • Assist with scheduling and booking client appointments as needed.
  • Participate in ongoing training and development to stay informed about industry trends, new treatments, and products.
  • Oversee front desk operations, including appointment bookings and client check-ins.
  • Assist in daily spa operations, including scheduling, inventory management, and ensuring a clean and welcoming environment.
  • Support the in staff coordination, training, and performance tracking.

Qualifications:

  • Experience: Minimum 1-2 years of experience within a medical spa or day spa setting, with proven success in selling treatment packages and products.
  • Product Knowledge: Familiarity with skincare products and aesthetic treatments commonly offered in medical or day spas.
  • Preferred: An esthetician license, though it is not required.
  • Customer Service: Strong interpersonal skills with a passion for creating a positive client experience.
  • Leadership experience or management background preferred.
  • Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly and address client questions effectively.
  • Sales-Driven: Ability to meet and exceed sales goals consistently.

We strongly suggest that you only apply if you have Spa Sales/Manager experience. Thank you

Job Types: Full-time, Part-time

Pay: From $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Hampton, VA Required)

Ability to Relocate:

  • Hampton, VA 23666: Relocate before starting work (Required)

Work Location: In person

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