EPIC MyChart Development SME

5 days ago

Dallas, Texas, United States W3Global Full time $120,000 - $140,000 per year

Key Responsibilities

  • System Administration: Manage and maintain Epic Client Systems, ensuring optimal performance, security, and reliability.
  • MyChart Development: Design, develop, and customize MyChart web applications to meet organizational and patient needs, including patient portal enhancements and user interface improvements.
  • Support and Troubleshooting: Provide Tier 2/3 support for MyChart-related issues, resolving technical problems and ensuring seamless user experiences for patients and providers.
  • Integration: Collaborate with cross-functional teams to integrate MyChart with other Epic modules and third-party systems, ensuring interoperability and data consistency.
  • Configuration and Optimization: Configure MyChart features, including patient messaging, appointment scheduling, and telehealth capabilities, to align with organizational goals.
  • Training and Documentation: Develop training materials and provide guidance to end-users, including clinicians and administrative staff, on MyChart functionality.
  • Compliance and Security: Ensure MyChart and Epic systems comply with HIPAA regulations and other healthcare standards, implementing robust security measures.
  • Project Management: Lead or contribute to MyChart-related projects, including upgrades, new feature rollouts, and system enhancements.

Qualifications

  • Education: Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field.

  • Experience:

  • Minimum of 5 years of experience as an Epic ECSA or similar role.

  • Strong expertise in MyChart web development, customization, and support.
  • Proven experience with Epic system administration, including configuration, maintenance, and troubleshooting.

  • Familiarity with Epic modules such as Ambulatory, Inpatient, or Cadence is a plus.

  • Certifications:

  • Epic ECSA certification required.

  • Epic MyChart certification strongly preferred.

  • Technical Skills:

  • Proficiency in web development technologies (e.g., HTML, CSS, JavaScript) for MyChart customization.

  • Experience with Epic's Interconnect and Web Services for integration.
  • Knowledge of database management (e.g., SQL, Cache) and system interoperability standards (e.g., HL7, FHIR).

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