Program Support Specialist

7 days ago

Dayton, Ohio, United States Choices Coordinated Care Solutions Full time $35,000 - $55,000 per year

Program Support Specialists provide administrative and specialized assistance to various Choices programs.

Essential Duties and Responsibilities

  • Plans or assists with planning for meetings and special events such as trainings, retreats, workshops, conferences, and holiday celebrations.
  • Maintains records and databases specific to assigned area.
  • If required by site, may manage records and information ensuring documentation of authorizations are always accurate and current.
  • If required by site, provides and maintains accurate data for tracking clinical and Medicaid eligibility of all enrolled youth, completing follow-up activities as necessary.
  • Assists administrative and program staff with various administrative duties including but not limited to completing background checks and onboarding new staff.
  • Shares responsibilities for quality assurance by ensuring all information managed is accurate, timely and complete. Identifies any exceptions and leads corrective steps to remedy issues quickly.
  • Assists administrative and program staff with various administrative duties, including projects and large mailings which will require the ability to use the mail merge function in Word.
  • Staffs the reception desk and the company telephone.
  • Ensures conference rooms, kitchens, employee break rooms, and other shared space is kept clean, stocked and organized.
  • Manages office supplies and products by ordering, stocking, and organizing inventory.
  • Schedules and supervises maintenance and repair of office equipment and, depending on site, may complete safety checklists and safety drills.
  • May travel off-site to purchase supplies, assist with special events, or similar duties.
  • Models Choices values and guiding principles with internal "customers" (staff).
  • Willingly completes other duties as assigned to advance the mission of Choices.

Qualifications

  • High school diploma or equivalent required. Degree preferred.
  • Minimum of two years' experience working in an office environment providing administrative support.
  • Strong communication and writing skills.
  • Highly organized and detail oriented.
  • Access to reliable transportation. If driving an automobile while on company business, must possess a valid driver's license in state of residence and auto insurance.
  • Demonstrated ability to:
  • Work effectively with internal and external individuals, including other professionals in the community.
  • Work effectively as a member of a team.
  • Effectively communicate to various internal and external audiences in both person and through various electronic media.
  • Manage time and work effectively with minimal supervision.
  • Effectively manage multiple priorities simultaneously.

Hourly rate: $19.00 ($39,520 annually)

Benefits Include:

  • Medical, Dental, Vision
  • Employer Paid Life Insurance, Short & Long Term Disability
  • 401k Match
  • Tuition Reimbursement
  • Paid Parental Leave
  • Generous PTO plan
  • Qualified employer for the Public Service Loan Forgiveness Program

Location: Dayton,Ohio,45415,United States, Dayton, OH 45415

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

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