Intake Coordinator

4 days ago

Crystal Lake, Illinois, United States Bowes In Home Care Full time

Job Title: Intake Coordinator

Location: Crystal Lake, IL

Employment Type: Full-Time

About Us

Bowes In Home Care is a home health organization dedicated to delivering quality, patient-centered care. We are seeking an Intake Coordinator to join our team and support the referral, intake, and scheduling process to ensure timely and appropriate initiation of home care services.

Position Summary

The Intake Coordinator is responsible for reviewing new referrals, verifying patient insurance coverage, and coordinating with patients, families, and field staff to schedule home care services. This role requires a detail-oriented with strong communication skills and a background in home health or clinical coordination.

Key Responsibilities

  • Review all new referrals for clinical appropriateness and completeness of documentation
  • Verify insurance coverage and eligibility, securing authorizations as needed
  • Coordinate care between patients, families, and field staff to ensure timely scheduling of services
  • Maintain accurate and complete intake records in compliance with agency, state, and federal guidelines
  • Ensure adherence to Medicare, Medicaid, and private insurance requirements
  • Communicate professionally and compassionately with patients, families, and staff
  • Support agency leadership in maintaining efficient intake processes and high-quality standards of care

Qualifications

  • Prior experience in home health, case management, or intake coordination (preferred)
  • Strong knowledge of insurance verification, authorizations, and clinical documentation
  • Excellent organizational, communication, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment

Benefits

  • Competitive pay based on experience
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Professional growth opportunities within the agency

Job Type: Full-time

Pay: $ $23.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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