Director of Social Services

Magnolia Post Acute Care

Come join our team and start making a difference

Job Title:
Director of Social Services

Salary:
Starting between $25-$30 DOE

Schedule:
Monday thru Friday 8:30am to 5pm

For an immediate response call or text our Recruiter Eddie at
Magnolia is looking for an energetic & proactive Director of Social Services. In this key role, you will work closely with the Facility's Administrator to oversee daily resident operations, uphold the highest standards of care, and cultivate a warm, supportive environment for residents and staff alike. You will engage regularly with clients, vendors, and external partners to ensure seamless operations, while cultivating a positive and collaborative environment within the Community.

This role requires strong leadership, excellent interpersonal skills, and a deep understanding of regulatory environments.

Key Responsibilities

• Creating and implementing strategies to improve resident satisfaction.
• Responding to resident complaints and resolving issues in a timely manner.
• Assessing resident needs and developing responsive programs.
• Conducting assessments for new residents and providing hands-on care.
• Develop, implement, evaluate and direct the social service programs of the facility
• Participate in community planning related to the interests of the facility and the services and needs of the resident and family
• Maintain community relationships to help address resident concerns as appropriate
• Perform routine tasks with patient admissions, care plans and discharge planning
• Coordinate response to reports of missing, lost or stolen belongings
• Assist in obtaining resources from community and social services agencies as well as health and welfare agencies to meet the needs of the resident
• Develop and maintain a strong working relationship with other departments in the facility, and outside community agencies, so that social services can be provided to meet the needs of the residents.
• Document regarding resident social service status.
• Provide support in ensuring compliance with state reporting and documentation requirements.
• Oversee office procedures and supervise staff to maintain operational efficiency.
• Manage staff scheduling to always guarantee adequate coverage.
• Coordinating with other departments to ensure the highest quality of service for residents.
• Developing and managing the budget for the social services department.
• Perform additional duties as directed by the Administrator.

Qualifications

• A minimum of three years' experience in senior living, hospitality, or a related industry, encompassing billing, office management, customer relations, staff training, and supervision.
• Exceptional organizational and time-management abilities, with proven capacity to multitask effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software applications.
• Outstanding written and verbal communication skills.
• Ability to pass required background clearances as mandated by government regulations.
• An Associates or Bachelor's degree in Social Work or a Human Services field including but not limited to sociology, special education, rehabilitation counseling, and psychology is a plus.

Upon visiting Magnolia for the first time, many people comment on the beauty of the facility and the warmth of the staff. Whether you are a new grad or a seasoned veteran, we'd love to talk to you about the opportunity to make a positive difference in a life each and every day by living our culture values of CAPLICO. If you are looking for a new home, come by and check us out.

Living CAPLICO...

• "C" - Customer Second: In order to take great care of our patients, we have to take great care of our staff first.
• "A" - Accountability: We bring our whole selves to our positions: accountable for teaching others out of our strengths and allowing others to teach us out of their strengths.
• "P" - Passion For Learning: We want to learn everything we can about how to take the best care of our patients.
• "L" - Love One Another: We make the first move to love one another, through the Employee Emergency Fund ) and beyond.
• "I" - Intelligent Risk Taking: If there is an educated risk that may improve patient outcomes, we're willing to give it a try.
• "C" - Celebration: We celebrate goals both big and small.
• "O" - Ownership: When everyone on the team is encouraged to take ownership of the care that they give, it positively improves their attitude, which affects everyone around them, from teammates to residents.

For benefit details check us out here

Benefits eligibility for some benefits dependent on full time employment status.

Disclaimer:
Pay rates are competitive and determined by various factors. Please note that any rates labeled as "estimated" are provided by third-party job boards and may not accurately reflect the actual pay rates.

EOE disability veteran