BDC Associate Fixed Ops

2 days ago

Marietta, Georgia, United States Sonic Automotive Full time
Company Description

At Global Imports BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary is $15/hr per Hour (may include additional compensation/bonus)

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us

Job Description

The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles.  The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.  The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.

Duties and Responsibilities:

·       Respond to internet inquiries with courtesy, accuracy and professionalism.

·       Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate service appointments.

·       Conduct phone surveys to assess customer preferences and quality of experience.

·       Effectively utilize lead management tools.

·       Compile all necessary reports, forms and other documentation on a timely basis.

·     Perform cashier duties as requested. 

·       Perform other job-related duties as assigned.

·       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator

Qualifications

·       Excellent verbal and written communication skills.

·       Strong MS Office Suite computer skills.

·       Ability to work independently and as part of a team in a fast-paced environment.

·       Strong organizational and time management skills.

·       Ability to read and comprehend rules, regulations, policies and procedures.

Additional Information

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

  • Guest Experience Associate- Marietta, GA

    4 days ago

    Marietta, Georgia, United States TOCA Football Full time

    Position: Guest Experience Associate- Marietta, GA Location: Marietta, GAJob Id: 463 # of Openings: 1About TOCA SoccerAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether...

  • Pipelayer

    2 days ago

    Marietta, Georgia, United States Azuria Water Solutions Full time

    North American Pipeline Management, Inc. (NAPM)WATER AND SEWER PIPELAYERMinimum 4 years construction experienceRepresents a high standard of integrity, reliability, attitude, and work ethic.Proficient with laying pipe on grade, setting up the laser.Proficient with any and all hand work associated with laying pipe, connecting to manholes, coring manholes,...

  • Workday Configuration Advisor

    1 week ago

    Marietta, Georgia, United States Fiserv Full time $100,000 - $162,000 per year

    Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...

  • Quality Engineer

    1 week ago

    Marietta, Georgia, United States Lockheed Martin Full time $60,000 - $80,000 per year

    Job ID: 704959BRDate posted: Oct. 08, 2025 Description:By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our...

  • Facilities Supervisor

    1 week ago

    Marietta, Georgia, United States Tenet Healthcare Full time $45,000 - $75,000 per year

    Communicates directly with the Manager, Materials Management to coordinate maintenance and repair work at main campus and as needed at other clinic locations.Assists with planning and implementing Practice improvements and expansions as directed.Maintains and updates operating and training manuals for the maintenance department.Monitors physical appearance...

  • Facilities Engineer

    6 days ago

    Marietta, Georgia, United States Lockheed Martin Full time $60,000 - $80,000 per year

    Job ID: 706822BRDate posted: Oct. 14, 2025 Description:By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our...

  • Developer Relations Technical Solutions Engineer

    2 days ago

    Marietta, Georgia, United States Fiserv Full time

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Devrel Technical Solutions Engineer

    1 week ago

    Marietta, Georgia, United States Fiserv Full time $60,000 - $120,000 per year

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Systems Engineer

    1 week ago

    Marietta, Georgia, United States Lockheed Martin Full time $60,000 - $120,000 per year

    Job ID: 707519BRDate posted: Oct. 27, 2025 Description:By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our...

  • Communications Representative

    5 days ago

    Marietta, Georgia, United States Lensa Full time $40,000 - $60,000 per year

    Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Lockheed Martin Corporation....