Operations Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Operations Manager is responsible for staffing, employee engagement and satisfaction, profitability, quality and compliance, Standardized Operating Procedures (SOPs), optimized service, process design, implementation and improvement. Develop and adhere to budgetary guidelines to ensure profitability.

Key Responsibilities

• Plans, organizes, and directs functions in a highly automated, central fill pharmacy
• Leads and develops up to 2+ supervisors and up to 40+ pharmacy technicians
• Highly engaged with the team to maintain a high level of employee satisfaction
• Ensures service level and quality goals are met daily
• Assertively seeks solutions at the root level of problems
• Builds teamwork among DC management team and employees
• Closely monitors operation to ensure it is running with optimal efficiency and minimal waste
• Ensures all standard operating procedures are kept current, and holds the team accountable to SOPs
• Oversees hiring, onboarding, and training of new employees
• Ensures warehouse operations comply with federal, state, local and company policies
• Works closely with outside teams to troubleshoot and improve
• Ensures the central fill meets or exceeds expectations of cleanliness and organization

Minimum Requirements

Degree or equivalent experience. Typically requires 6+ years of professional experience and 0-2 years of supervisory experience

Education

4-year degree or equivalent experience

Critical Skills

• 1+ Years experience managing, leading and developing supervisors
• Management skills – coaching and development of supervisors
• Demonstrated employee engagement skills
• Strong communications skills – open and candid verbal and written communications; ability to debate, decide and commit effectively at all levels and across all functional areas
• Computer proficiency in MS Office
• Very thorough knowledge of Operations Management
• In-depth experience with a WMS
• Adept at strategic thinking and strategic business planning
• Must be open to flexible day and hours, Monday through Saturday, with a typical start time of 10AM; must also be open to overtime as needed and adjusting shift based on business requirements

Additional Skills

• 2+ years of leadership/coaching/developing experience
• 4 year degree preferred
• Pharmacy experience
• Excellent organizational skills
• Follow up and follow through
• Experience managing budgets and expenses
• Project Management experience
• Adept at interpreting and analyzing data
• Six Sigma training or experience

Physical Requirements

• High energy distribution center environment
• May be required to work various shifts
• Some overtime required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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