dispatcher

2 weeks ago


Memphis, Tennessee, United States JW LOGISTICS OPERATIONS LLC Full time $18 - $19
Job Details Job Location: MEM - Memphis TN - Memphis, TN 38118 Position Type: Full Time Education Level: High School Salary Range: $ $19.00 Hourly Travel Percentage: None Job Shift: Any Job Category: TransportationExperience Requirements:

2+ years' transportation and third-party dispatch experience.

1-2 years' warehouse experience or truck driving experience.

2 years' dispatching experience

Position Overview:

Primarily responsible for executing the dispatch process that supports Operations.  Provides exceptional customer service to customers and drivers.

Responsibilities:
  • Provides excellent customer service to both internal and external customers.
  • Responsible for carrier sourcing and development.
  • Regularly and accurately dispatches customer-controlled freight.
  • Responsible for verifying carriers are approved and meet all internal/external requirements.
  • Optimize routing to be cost effective
  • Acts as liaison for solving driver and carrier issues.
  • Responsible for maintaining carrier and customer base. 
  • Performs other incidental and related duties as required.
Qualifications

Essential Skills/Experience

Strong experience with Microsoft Office



Communication with team to demonstrate & set expectations. Be supportive with the team and operations



Professional attitude & work ethic with direct reports



Proven ability to prioritize and multi-task



Strong work ethic



Handling customers & their needs with care in timely and professional manner



Good time management skills



Flexible fast paced worker willing to work in a changing environment.



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