Patient Care Coordinator

Scope of Work:

Under minimal direction/supervision and in accordance with established policies and procedures, performs a wide range of direct and indirect patient care activities. The patient care coordinator serves as the liaison between the Breast Program, Mammography Centers, Primary Care Physicians, Third-party Payers and the Patient. Follows Corewell Health East philosophy of Patient and Family Centered Care at all times.

• Works in collaboration with management to ensure Hospital goals and objectives are met. As appropriate, contributes to community activities sponsored by the Breast Care Center. Participates in educational programs related to patient/community and clinical operations.
• Duties include but not limited to the coordination of effective patient flow through the diagnostic process from the coordination of the biopsy schedule, insurance approvals, scheduling the diagnostic procedures, data collection, and obtaining physician scripts.
• Works as an active team member and effective communicator. Demonstrate excellent customer focus and service through effective written and verbal communication skills with the patient and team members intra and interdepartmentally.
• Ensures and enhances facilities safety and regulatory standards by complying with all applicable laws, regulations and accrediting agencies. Follows Corewell Health East policies.
• Demonstrates breast care knowledge and expertise for quality patient care and is a resource for the department for the organization by navigating patients through abnormal mammogram diagnosis to treatment initiation.
• Provide in-service and training to staff and new hires.
• Works independently and has excellent organizational skills.

Qualifications

• Required Graduate of Joint Review Committee on Education in Radiologic Technology (JRCERT) Accredited Radiography Program.

• Preferred Graduate of an accredited school of nursing. Diploma, A.D.N., B.S.N., M.S.N., DNP/PhD – if not minimum BSN prepared, RN must enroll in an accredited BSN program within one (1) year of licensure date and complete within the next four (4) years. This is effective September 1, 2017.

• Senior Radiologic Technologist minimum 6 years above Radiologic Technologist level with a minimum 5 years' mammography experience. Required

• RN with 2 to 3 years in a clinical or office setting required. Breast health experience. Preferred

• Radiologic Technologist Registration - ARRT American Registry of Radiologic Technologist Upon Hire required Or

• Mammography (M) - ARRT American Registry of Radiologic Technologist Upon Hire required Or
• Registered Nurse (RN) -State of Michigan Upon Hire required
• Basic Life Support (BLS) - AHA American Heart Association Upon Hire required Or
• Basic Life Support Instructor (BLS INSTR) - ARC American Red Cross Upon Hire required

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Imaging Center W 13 Mile Road - Royal Oak

Department Name

Imaging Administration - CH East

Employment Type

Part time

Shift

Variable (United States of America)

Weekly Scheduled Hours

8

Hours of Work

Variable

Days Worked

Variable

Weekend Frequency

Variable weekends

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling