Patient Coordinator/Medical Receptionist

4 days ago

Royal Oak, Michigan, United States Binson's Hospital Supplies Inc. Full time $40,000 - $60,000 per year

Now Hiring: Patient Coordinator/Medical Receptionist

Location: 30475 Woodward Ave, Royal Oak, MI 48073

Schedule: Monday–Friday | 9:30 AM – 6:00 PM | 2 weeks training in Center Line

At Binson's, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.

The Role: Patient Coordinator/Medical Receptionist

This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.

What We're Looking For

  • A high school diploma or equivalent
  • Strong interpersonal and customer service skills – you're approachable, helpful, and professional
  • Solid organizational and multitasking abilities – you can handle multiple priorities with ease
  • Comfort with computers and data entry – accuracy and attention to detail are your strengths
  • Previous experience in a medical office is a plus, but not required – we're happy to train the right candidate

What You'll Be Doing

  • Get patients set up for success – Enter all the important info into our system, from personal details to insurance coverage (accuracy = everything).
  • Be the friendly voice – Answer incoming calls and help patients, doctors, and caregivers with questions, updates, and next steps.
  • Coordinate with physicians – Gather verbal or written orders needed for insurance.
  • Secure those approvals – Make sure all necessary insurance authorizations are in place before we hand off equipment to patients.
  • Product pick-up planner – Let customers know when their products are ready and coordinate the best time for them to swing by.
  • Stay organized – Keep the "work hold" bins moving by scheduling pick-ups quickly and efficiently.
  • Keep it welcoming – Make sure the patient waiting area stays clean, tidy, and inviting at all times.

Perks & Benefits

  • Competitive pay
  • Full benefits: Medical, Dental, Vision & Life Insurance
  • Paid time off + floating holiday
  • 401(k) Retirement Savings Plan
  • Training and growth opportunities

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