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Assistant Store Manager

2 weeks ago

Honolulu, Hawaii, United States laine jewelry Full time

Position Title: Assistant Store Manager

Hours: Full-Time | ~40 hours a week | Must have weekend availability.

Pay: Base starting salary ranging from $50k - $55k per year, depending on experience, plus additional tips and performance-based bonuses.

Position Summary:

We are seeking a highly driven and experienced individual to join our team as an Assistant Store Manager. This is an exciting opportunity to grow with our company and work closely with the District Manager and upper management to lead our Ala Moana Center shop. This pivotal role blends leadership, operational management, and customer service expertise to uphold our brand's high standards while adhering to company policies and procedures.

Key Responsibilities:

Operational Duties:

  • Oversee both the retail sector and the jewelry bar, ensuring seamless integration and operational excellence.
  • Manage inventory control, including organizing, pricing, labeling, and conducting regular quality checks on products and back stock.
  • Maintain and update back stock inventory (clothing, jewelry, wholesale items) with regular quality assurance checks.
  • Manage point-of-sale (POS) systems, ensuring accuracy in product entries, inventory reports, and documentation.

Team Collaboration & Leadership:

  • Collaborate with upper management, participating in monthly strategy meetings to discuss sales goals, events, and store performance.
  • Assist the District Manager in leading and managing the store team, including task delegation, staff scheduling, and fostering a cohesive work environment.
  • Support hiring, training, mentoring, and ongoing staff development, ensuring team members are informed about promotions, policies, and procedures.
  • Set a professional example, driving sales performance through goal setting, team motivation, and continuous feedback.

Customer Experience & Sales:

  • Provide personalized fashion and jewelry advice to customers, offering recommendations tailored to their needs.
  • Enhance the overall client experience by ensuring high standards in service, sales, and store presentation.
  • Drive sales performance by setting and achieving sales goals and fostering a motivated team environment.

Creative & Administrative Tasks:

  • Design and create jewelry pieces for all store locations using various techniques such as wire wrapping and permanent jewelry welding.
  • Assist with fulfilling online and wholesale jewelry orders, maintaining customer communication regarding pick-ups, returns, and inquiries.
  • Maintain the store's visual presentation by designing creative showroom displays and ensuring the boutique is clean, organized, and visually appealing.
  • Execute all store opening and closing procedures independently, ensuring daily operations run smoothly.
  • Support boutique and brand events, contributing to planning and execution.

Qualifications & Requirements:

  • Minimum of 1 year of women's retail management experience.
  • Advanced computer proficiency, particularly in Google Suite.
  • Passion for fashion and jewelry, with the ability to connect with customers and offer personalized service.
  • Strong leadership and interpersonal skills, capable of guiding and inspiring a team effectively.
  • Excellent communication and organizational skills, especially when liaising with senior management.
  • Strong problem-solving skills with the ability to make decisive, informed decisions in a fast-paced retail environment.

Compensation & Benefits:

  • Tips and performance-based bonuses.
  • Comprehensive benefits package, including health insurance (medical, dental, vision), 401(k) with matching contributions, and PTO accrual after three months.
  • Employee discounts and opportunities for professional growth within our expanding team.

This role offers a unique opportunity to contribute to a growing brand, enhance your leadership skills, and thrive in a dynamic retail environment. If you are passionate about retail, fashion, and jewelry and eager to manage our flagship location, we encourage you to apply

Job Type: Full-time

Pay: $50, $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person