Medical Therapy Unit Aide

Applications will be reviewed in the order in which it was received

The Bilingual Medical Therapy Unit (MTU) Aide provides support within California Children's Services Medical Therapy Units operated by the Public Health Department and RUHS-Medical Center. This is an entry-level role designed to assist in both administrative and clinical functions under the guidance of licensed Physical Therapists and/or registered Occupational Therapists. The position plays a critical role in ensuring seamless coordination of therapeutic services for children with physical disabilities and chronic health conditions.

The Bilingual Medical Therapy Unit (MTU) Aide supports both clinical and administrative operations within the Medical Therapy Unit. Under the direction of licensed Physical Therapists and/or registered Occupational Therapists, the MTU Aide assists with therapeutic activities and ensures that therapy sessions run smoothly. They perform front office tasks such as scheduling appointments, managing patient intake, and maintaining accurate records using electronic medical record (EMR) systems, including Epic. The role also requires regular use of software tools such as Adobe Sign/Pro, Microsoft Teams, Excel, Outlook, and Word for communication, data entry, and documentation. MTU Aides are essential in facilitating communication between families and therapy staff, serving as advocates for children and their care. They help ensure that follow-up tasks are completed in a timely and organized manner, and they contribute to a clean, safe, and welcoming therapy environment.

Additional Qualifications:

• Bilingual in English and Spanish - REQUIRED
• Experience or familiarity with EMR systems (Epic preferred) and general office software.
• Strong organizational skills and the ability to follow up effectively.
• Experience in both front office operations and basic patient care duties preferred.
• Ability to work compassionately and effectively with children and their families.
• On-the-job training will be provided by licensed therapy staff.

Meet the Team

Riverside University Health System – Public Health is one of California's largest and most dynamic public health departments, with dedicated professionals working to keep our communities safe and healthy. From disease prevention and health education to nutrition, emergency response, and community outreach, our team's impact reaches every corner of Riverside County.

If you're passionate about making a meaningful impact on community health and well-being, consider joining our team at RUHS-Public Health. Together, we can work towards a healthier future for Riverside County.

For more information on RUHS–Public Health, please visit

• Assist Physical and/or Occupational Therapists in the delivery of treatment to patients with physical disabilities; observe and report on patient behavior under the close supervision of a therapist; assembly of written home programs and assist in the fabrication of hand splints and other therapy related items.

• Assist in coordinating the Medical Therapy Conference; weigh and measure patients, and help prepare patients for their clinic appointments.

• Clean and maintain therapy treatment areas and equipment.

• Maintain tracking log for durable medical equipment; type reports, correspondence and schedules; keep treatment areas, workshops and equipment in order.

• Assist in maintaining supplies; answer telephone calls and provide routine information to patients and staff.

OPTION I

Experience: Six months in a medical or educational facility assisting individuals with physical and/or occupational disabilities.

OPTION II

Experience: Two years of clerical experience in a California Children's Services agency or equivalent agency.

OPTION III

Experience: Six months as a nursing or medical assistant supervised by professional medical personnel.

ALL OPTIONS

Knowledge of: Modern office practices and procedures including filing and operating standard office equipment.

Ability to: Learn to administer simple therapeutic activities under the direction of a therapist; learn basic principles, methods, and procedures of therapy treatment and therapy unit routine including clerical operations; learn medical terminology related to physically disabling conditions; understand and follow oral and written directions; transport and lift patients with physical disabilities; interact effectively with co-workers, patients, relatives of patients, and others who interface with the therapy unit.

SUPPLEMENTAL INFORMATION:

This classification's rate of pay will be set in accordance with California Senate Bill 525 requirements for applicable departments

Other Requirements

License/Certificate: Possession of a valid California Driver's License may be required.

Bilingual Testing

The Human Resources Department will coordinate a Bilingual (Spanish) Non-Proctored Assessment.

County of Riverside Human Resources Contact:

For more information regarding this position, please contact the recruiter, Jammie Smith, via email at

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APPLICATION INFORMATION

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here:

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,

If you are experiencing technical problems, you may contact the applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at or toll-free