Garden Center Sales Associate

Summary/Objective

The Garden Center Sales Associate position is responsible for maintaining guest service; generating sales; housekeeping; merchandising; signing; pricing;, educating customers on plant material, installation methods and soil amendments; cash register operations (POS) and loss prevention in adherence to all company policy/store standards.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ensure that each guest receives outstanding guest service by providing a guest friendly environment, including greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.

Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements.

Maintain plants regularly and as advised by Nursery Manager.

Assist in floor moves, unloading loading deliveries, merchandising, display maintenance and store housekeeping.

Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure re-wraps are done promptly.

Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.

Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.

Maintain a clean and welcoming retail environment that meets or exceeds customer and management expectations.

Train transitioning employees, new hires, etc. on cash register, sales process, company policies and procedures and products/materials.

Communicate guest requests to management.

Competencies

Customer/Client Focus.

Communication Proficiency.

Organizational Skills.

Ethical Conduct.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The majority of the work day is spent in the outdoor nursery. Employees must be able to endure the natural outdoor elements including the seasonal low and high temperatures, rain and snow. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

Evening and weekend work may be required as job duties demand.

Travel

No travel is expected for this position.

Required Education and Experience

High school diploma or GED.

Preferred Education and Experience

1-3 years of sales experience in horticulture or related field.

Work Authorization/Security Clearance

U.S. Citizen, Permanent Resident

AAP/EEO Statement

It is the policy of The Company to ensure equal employment opportunity in accordance with the Ohio Revised Code and all applicable federal regulations and guidelines. Discrimination against employees and applicants due to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, military status, veteran status, and any other characteristic protected by applicable law, is illegal.

Employees or applicants who believe that The Company has discriminated against them should report it immediately to The Company President. It is important to note that employees and applicants may raise such concerns without fear of reprisal or retaliation.

All employees will comply with state and federal equal employment laws, rules, regulations and guidelines. Any employee that deliberately violates this policy will be subject to disciplinary action up to and including termination of employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.