Medical Director

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

Local autonomy with national supportCareer mobility and development opportunitiesA collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

The Medical Director (MD) is responsible for providing strong leadership for the hospital, managing and mentoring associate veterinarians, and assuring regulatory compliance relating to the practice of veterinary medicine. The MD is also responsible for maintaining an environment of teamwork in which the highest quality veterinary medicine is delivered. In partnership with the hospital leadership team, the MD holds shared responsibility for the financial health of the hospital, directing staff and the overall management of practice operations. The MD also serves as a staff veterinarian in addition to the administrative and leadership duties of the MD role. Effective MDs demonstrate strong work and professional ethics, a positive attitude, and uphold a high standard of patient care. They are part of the foundation upon which successful veterinary practices are built and directly impact and influence hospital culture and morale.

West Chester Veterinary Medical Center is an AAHA accredited full service animal hospital in beautiful Chester County Pennsylvania. Located in West Chester, PA, less than an hour west of Philadelphia. West Chester is a picturesque community with numerous restaurants, hiking and biking trails, shops, parks, gardens, historical sites, and the Brandywine Valley Wine Trail.

Our hospital has everything you need to practice high-quality medicine including: a full Idexx suite of in-house lab equipment, digital radiography (including dental), a Snyder oxygen unit, electrocautery, video microscope, and ultrasound. We offer our doctors a supportive environment and promote a work-life balance culture. We also have a veterinarian on staff who is a certified canine rehabilitation practitioner and a certified animal pain manager.  She utilizes our physical therapy center, complete with an in ground pool, underwater treadmill, Companion therapy laser, and Piezo Wave shockwave system.

Come be a part of clinic culture that is supportive and progressive in role. Tools that help make a different environment/culture in this clinic include:

A minimum 2-to-1 assistant-to-doctor ratioDigital Radiology including Digital-dentalUltrasoundSnyder oxygen unitLaser Therapy and electrocauteryVideo microscopeFear-Free certified staffReferral/Emergency faculty easily accessible to client base to help provide best medicine for patient

Ready to take the next step? Apply today For questions or to connect directly, please email your resume to Brandy Lane at or apply at

Key Responsibilities

Maintaining a high quality of progressive veterinary care
Oversees and gives directives regarding medical standards and quality of careSets policies as they pertain to the practice of medicineWorks toward making various services work as one teamIn conjunction with appropriate leadership team members, recommends additions to the hospital inventoryBudgets for new equipment and provides a reasonable cost estimate and return on investmentSees patients and handles clinical practiceEnsures positive communication with clients and between doctors, including the proper transfer of patient care responsibilitiesReviews patient records for completeness and accuracy and uses them to promote medical excellenceAppropriately manages controlled drugsReviews and approves requests for alternatives to additional drugs and medical suppliesConducts regular doctor meetingsPerforms other duties as assigned by ManagerHandles patient care problems, client complaints, and referral partner issuesManages veterinary, client, and board complaints and recommends resolutionsDevelops medical policiesAssists in ensuring practice compliance with the State Veterinary Medical Practice Act, OSHA, and AAHA standardsMonitors DVM performance and production, provides coaching when appropriateServes as a mentor and role model for all staff veterinariansLeads candidate interviews of potential DVMsIdentifies new service opportunities that do not currently exist in the hospitalHolds ownership for the revenue and success of the practice through monitoring key performance indicators and works with the Hospital Manager to make adjustments to achieve positive resultsHelps identify and plan for upcoming challenges in maintaining hospital operations and possible temporary solutions (locum)

Qualifications (Required)

Veterinarian degree (DVM or VMD) from an accredited college or universityCurrent State Veterinary LicenseDEA registration must be obtained and maintained3-5+ years of experience in a veterinary practiceStrong diagnostic and clinical skills.Excellent surgical and dental skills.Ability to work well in a team-oriented environment.Exceptional interpersonal and communication skills.Commitment to providing compassionate and high-quality veterinary care.Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.May include some climbing, balancing, stooping, kneeling, crouching, or crawling.Some tasks involve the periodic performance of moderately physically demanding work.Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

Exceptional communication skills, both written and verbalExcellent time-management and delegation abilitiesExercises sound judgment and demonstrates exemplary decision-making skillsProfessionalism and courtesy in all interactions with othersWell-developed interpersonal skills

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

Medical, dental, and vision insurancePaid Parental Leave (birth, adoption, foster)401(k) with discretionary contributionTeam Member Pet DiscountsEmotional wellbeing support — including Calm app access and 24/7 EAPCE stipends and career development resourcesGrant Circle — a relief fund for team members facing personal hardshipLocal hospital culture backed by national resources

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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