Business Analyst/Architect

Responsibilities:

• Support planning and development of materials to facilitate workshops for reviewing and validating Business Architecture artifacts and deliverables.
• Prepare and facilitate business architecture workshops with various stakeholders across the client organization according to the approved methodology and approach.
• Develop independently, or as part of the team, review with stakeholders, update as needed, comprehensive documentation, including business architecture artifacts including, but not limited to, context models, and process maps. Log of changes in alignment with the approved methodology and approach.
• Analyze and summarize any provided documentation on business processes, workflows, and system requirements related to assigned areas. Identify and assess gaps.
• Collaborate with stakeholders to gather and document pain points and their root cause.
• Ensure produced artifacts align with framework and compliance standards as well as with other artifacts developed for overall project/scope.
• Facilitate communication between technical teams, business units, and clients to ensure a clear understanding of stakeholders' goals and specific needs.
• Provide recommendations as appropriate for process improvement and in alignment with the goals, guiding principles and other documented program constraints.
• Provide timely and qualitative updates to the team and team leads as needed.
• Contribute to team tasks, documentation preparation and provide support to the immediate and larger team as required.

Required Experience:

• Eight (8) years' experience with large-scale Healthcare solutions.
• Three (3) years of general IT system experience and formal training/education.
• Three (3) years' experience in enterprise systems or projects.
• Bachelor's degree.
• Hands on experience and expertise in efficiently and completely documenting, maintaining and updating business architecture artifacts including complex business process workflows with multiple handoffs and dependencies.
• Successful track record (preferably in IT/Medicaid/HHS or healthcare projects) of organizing, fully preparing, conducting and timely following up on any action items from workshops with diverse stakeholders to review/validate/approve business architecture artifacts.
• Proficiency in evaluating current-state business architecture documentation, particularly within large-scale state healthcare programs.
• Successfully developing and maintaining working relationships with the rest of the team, the project leadership and the client stakeholders.
• Track record of efficiency, attention to detail, responsiveness, flexibility and ability to learn, adapt and work on any given feedback areas.
• Working independently on assigned tasks and turning in quality output while being open and proficient acting as part of a larger team, understanding how assigned tasks depend and support other tasks and activities within the larger team.

Preferred Experience:

• Experience with the EA tool iServer.
• Experience with New York's state systems like eMedNY, NYSOH, APD and others is highly advantageous.
• Any certifications and experience with process improvement techniques (such as Lean Six Sigma, Agile, PDCA cycles, and Kanban), TOGAF, Project Management, Business Analysis, ITIL or similar.
• Master's Degree.
• Any certifications and experience with process improvement techniques (such as Lean Six Sigma, Agile, PDCA cycles, and Kanban), Project Management, Business Analysis, or similar.
• Any technical certifications and experience such as ITIL Service Management, Comp TIA certifications, Oracle, Microsoft. Cisco, AWS, certifications, or areas such as IT Governance, IT Auditing, IT Risk Management, etc.