Field Service Technician

2 weeks ago

Burnsville, Minnesota, United States Coordinated Business Systems Full time

Field Service Technician

Are you the kind of person who loves taking things apart just to see how they work and then putting them back together even better? Coordinated Business Systems is looking for a hands-on problem solver to join our Service Team as a Field Service Technician.

In this role, you'll be out in the field helping our customers keep their copiers and printers running smoothly. You'll troubleshoot, repair, and maintain equipment, but more importantly, you'll be the friendly face our clients rely on when they need help most.

No prior experience? No problem. This is an entry-level role with paid training, so you'll learn everything you need to know to grow into a skilled technician and a true customer service hero.

Responsibilities

  • Manage your own service territory efficiently and independently
  • Provide excellent customer service and represent Coordinated with professionalism
  • Communicate clearly with customers, keeping them informed on repair progress
  • Troubleshoot and repair mechanical and electrical issues on office equipment
  • Meet goals set by your team leader and manager
  • Work independently in the field and collaborate with your team when needed
  • Install, set up, and service copiers and printers sold by Coordinated
  • Maintain organized records of parts, repairs, and service activity

Skills and Requirements

  • Entry-level candidate looking to get your foot in the door and grow your career
  • Strong communicator with a friendly, professional approach to customer service
  • Team player who can also work independently in the field
  • Curious about technology and eager to learn how things work
  • Mechanical aptitude and hands-on problem-solving skills
  • Valid driver's license and reliable transportation

About Coordinated Business Systems:

For over 40 years, Coordinated Business Systems has empowered companies across Minnesota and Western Wisconsin with cutting-edge business solutions. We specialize in Managed Print Services (MPS), Managed Network Services (IT/MSP), Voice/UCaaS, Document Management, and office technology. Our commitment to innovation and customer success fuels our continued growth.

We're proud to be locally owned and operated, with a strong belief in work-life balance, employee development, and doing the right thing, every time.

Coordinated Business Systems Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: Up to $40,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off

Work Location: In person

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