Assistant Property Manager- Commercial Real Estate

2 weeks ago

Charlotte, North Carolina, United States Ferretti Search Full time

Job Title:
Assistant Property Manager-
*Commercial Real Estate industry required*

Location:
Charlotte, NC

Job Type:
Full-Time

Reports To:
General Manager

Position Summary

We're looking for a proactive and service-oriented
Assistant Property Manager
to help oversee the day-to-day operations, tenant relations, and financial performance of commercial real estate properties. You'll play a critical role in maintaining building standards, ensuring regulatory compliance, and delivering an exceptional experience to tenants. If you thrive in a fast-paced environment and are passionate about property operations and client service, we want to hear from you.

Key Responsibilities

Tenant Relations

  • Build and maintain strong, professional relationships with tenants.
  • Lead a proactive tenant engagement program to enhance satisfaction and retention.
  • Handle all tenant interactions with professionalism and care.

Property Operations & Vendor Management

  • Manage daily building operations, including vendor contracts for:
  • Engineering
  • Janitorial and cleaning services
  • Security and life safety systems
  • Parking, landscaping, and renovation services
  • Ensure building operations meet company standards and tenant needs.

Financial Management

  • Manage accounts payable/receivable and monitor rent collections.
  • Conduct regular cost analysis to identify savings opportunities.
  • Assist in developing and managing annual operating budgets.

Lease Administration

  • Support lease onboarding and administration in Yardi, including rent roll maintenance.
  • Ensure lease compliance and support renewals and amendments.

Construction & Project Support

  • Collaborate with Construction and General Managers on tenant build-outs and capital improvements.
  • Follow standardized project execution protocols and maintain documentation.

Regulatory Compliance & Emergency Preparedness

  • Ensure all operations align with ADA, IAQ, fire codes, and other safety regulations.
  • Lead emergency preparedness initiatives:
  • Develop emergency plans
  • Monitor safety systems
  • Manage emergency response and communication
  • Serve as Fire/Life Safety Director when needed

Additional Duties

Marketing & Leasing Support

  • Assist with marketing strategies and leasing calls.
  • Respond to inquiries from prospective tenants.
  • Contribute to tenant experience and amenity planning.

Collaboration & Company Representation

  • Partner with internal departments and serve as a liaison to industry/community groups.
  • Take on special projects and support initiatives as assigned by senior leadership.

Qualifications

Experience:

  • Minimum of 2 years in commercial property management or related field.

Education:

  • Bachelor's degree required.

Skills & Attributes:

  • Strong interpersonal and communication skills
  • Financial and operational acumen
  • Proficiency in Yardi or similar property management software
  • Exceptional organizational and problem-solving abilities
  • Ability to manage multiple priorities with a detail-oriented mindset
  • Knowledge of building systems and relevant regulatory standards

Who You Are

  • A confident, hands-on operator who takes pride in well-run buildings.
  • A service-first professional who strengthens tenant relationships through action.
  • A collaborative problem-solver who balances operations, compliance, and experience.
  • Someone who doesn't just maintain properties—you
    maximize their potential
    .

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