Director of Operations

5 days ago

Columbus, Ohio, United States ALPS LTD (Assisted Living Partnerships) Full time

Position Title: Director of Operations

Company: Alps Ltd

Location: Hybrid (In-Person & Remote)

At Alps Ltd, we are committed to providing exceptional care and support services to individuals with developmental disabilities. We believe that quality service begins with a dedicated, proactive, and innovative team. As we continue to grow, we are looking for a key team member to help streamline our internal operations, support our supervisors and staff, and play a pivotal role in our organization's development.

Position Type:

Hybrid

  • In-Office: Monday, Tuesday, Wednesday (9:00 AM – 3:00 PM)
  • Remote: Thursday & Friday
  • Home visits on Thursdays and Zoom meetings as needed (Thursday/Friday)
  • Tuesday: Mandatory in-office meeting with all supervisors

Compensation:

  • Salary: $68,000 annually
  • Benefits:
  • 10 days paid vacation per year (flexible)
  • Currently no additional benefits
  • Additional incentives available for referrals and company growth initiatives

Key Responsibilities:

OISP & Monthly Meetings

  • Manage all communication related to OISP (Individual Service Plans) and monthly meetings
  • Serve as the central point of contact for coordinating meetings and individual-related updates
  • Setting up new individuals

Scheduling & Time Off

  • Oversee initial scheduling for all new staff
  • Provide assistance to supervisors with ongoing scheduling issues
  • Review and approve time-off requests in collaboration with the office manager
  • Monitor shift coverage efforts, ensuring supervisors secure coverage in advance
  • Coordinate mandatory annual in-person and biannual Zoom meetings for all staff

HR Responsibilities

  • Expedite the hiring process to fill open positions promptly with minimal training needs
  • Maintain records of disciplinary actions, absences, and incidents of insubordination
  • Support the office manager in compliance-related staff communications
  • Conduct onboarding and initial training using company-provided materials

Incident Management

  • Review incident reports and ensure proper submission to MUI and Service Coordination
  • Follow established MUI reporting guidelines thoroughly

HSC Services Support

  • Add new staff to the Anywhere system for medication passing and time tracking
  • Collaborate with the HSC Nurse to provide any necessary staff-related information

LPS Documentation

  • Complete LPS notes for individuals when supervisors are unable to do so

Billing Oversight

  • Ensure accuracy in the CAP Sheet, Billing Sheet, and Anywhere system records
  • You will not be responsible for submitting billing, only verifying its accuracy

Client Referrals & Growth

  • Assist in expanding Alps Ltd's clientele base
  • Eligible for additional compensation based on new referrals under your coordination

What We're Looking For:

  • A proactive and organized individual with strong leadership and communication skills
  • A creative thinker who's comfortable improving systems and making impactful decisions
  • Experience in staffing, HR, or operations management (especially in home healthcare or service-based industries) is highly preferred
  • Ability to work independently and adapt to evolving responsibilities

Note: This role is dynamic and may evolve with time. We are looking for someone who is flexible, solution-oriented, and ready to contribute to a growing organization.

Job Type: Full-time

Pay: $65, $70,000.00 per year

Benefits:

  • Flexible schedule
  • Paid time off

Work Location: Hybrid remote in Columbus, OH 43230

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