Business Analyst

7 days ago

Richmond, California, United States Novalink Solutions LLC Full time

VDOT's Business Integrated Solutions Division (BISD) is seeking a highly experienced Business Analyst with extensive experience in Microsoft Dynamics 365 to support the planning and execution of complex ERP projects. This BA will serve as a critical bridge between multiple business stakeholders and technical teams, ensuring that customer needs are clearly understood, documented, and delivered through both Agile and Waterfall methodologies.

Key Responsibilities

  • Act as the voice of the customer, collaborating with stakeholders and IT teams to understand business processes, pain points, and goals.
  • Apply extensive experience with ERP systems and model-driven apps, especially D365 Finance & Supply Chain, to support requirement validation and solution delivery.
  • Facilitate workflow-heavy projects involving multiple roles, approval processes, and cross-functional interactions.
  • Support data mapping, data migration and data integration requirements across multiple systems and their databases
  • Conduct Root Cause Analysis to identify system gaps and recommend business or technical solutions.
  • Collaborate with developers and Power Platform teams to ensure model-driven apps meet business requirements and align with D365 architecture.
  • Perform QA testing and Support business in UAT testing.

Required Skills & Experience

  • 10+ years of experience delivering business and data analysis artifacts with a customer-focused approach.
  • 5+ years supporting Microsoft Dynamics 365 ERP projects.
  • Proven experience supporting the development of model-driven apps using Microsoft Power Platform, including requirement gathering and validation.
  • Demonstrated experience with full lifecycle ERP implementations, including requirements gathering, configuration support, testing coordination, deployment, and post-go-live support.
  • Strong data analysis background, including SQL and organizational data management concepts.
RequirementsSkill
Required / Desired
Amount
of Experience
Proven experience with Microsoft Dynamics 365 modules
Required
5
Years
Expertise in business process analysis, requirements gathering, and translating business needs into D365 solutions
Required
5
Years
Strong stakeholder engagement and communication skills to bridge technical teams and business users effectively
Required
8
Years

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