Office Manager

5 days ago

Cherry Hill, New Jersey, United States Brock Group Full time

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.

Job Title: Office Manager

Reports To: Regional Branch Manager

Job Family: Administrative Services

Broad Function

The Office Manager organizes office operations and procedures, such as bookkeeping, contracts, preparation of payrolls, flow of correspondence, filing, requisition of supplies, and other clerical services.

Essential Functions


• Promote, demonstrate and instill Brock's Bsafe and Bbest culture in all aspects of the business


• Evaluates office production, updates procedures, or devises new forms to improve efficiency of workflow


• Establishes uniform correspondence procedures and style practices with all Regional Employees


• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records


• Plans office layouts and initiates cost reduction programs


• Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness


• Prepares activities reports for guidance of management


• Prepares employee ratings and conducts employee benefit and insurance programs

  • Work with Billing Team to ensure the capture of all possible revenue

  • Initiates both verbal and written contact with identified customers

  • Troubleshoots and keeps track of outstanding payment issues and generates weekly aging reports

  • Conducts account research, analysis, and problem resolution of the company's

  • Additional duties as assigned by Supervisor


• May prepare organizational budget and monthly financial reports


• May compile, store, and retrieve managerial data

Essential Skills


• Outstanding organizational and time management skills


• Excellent verbal and written communication skills


• Ability to analyze and solve problems


• Ability to manage multiple projects and effectively prioritize


• Strong customer service focus


• Advanced MS Office skills Education & Experience


• Previous experience in administrative support

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

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