Customer / Call Center Representative

Overview:

Our client, a Global Fortune 50 organization and one of the world's largest distributors of healthcare systems, medical supplies & pharmaceutical products, seeks an accomplished Customer / Call Center Representative.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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Location: Irving, TX 75063

Duration: 6 months contract w/ possibility of extension or conversion to FTE role

Notes:

· Pay Rate: $18.00/hr

· Work Schedule: Mon – Fri, 8:30am - 5:00pm Central Time (30-minute lunch break).

· Onsite role. Must have reliable transportation to work / commute onsite.

Job Description:

· The Senior Health Services Associate is a key member of the team responsible for answering phone calls and facilitating communication with healthcare providers, patients, and internal stakeholders.

· This role also coordinates and schedules initial and refill shipments of patient medications.

· Show initiative and take an enthusiastic, proactive approach to work.

· Answer incoming phone calls and provide necessary information.

· Contact patients and gather essential information for coordination of prescription shipments.

· Accurately and completely schedule medication deliveries.

· Maintain patient records accurately and completely.

· Follow all applicable government regulations, including HIPAA and compliance standards.

· Perform other duties as assigned.

Qualifications:

· High school graduate or equivalent.

· Mandatory Skill: 1 year call center experience.

· Typing: 30+ WPM.

· Strong telephone skills.

· Skill Matrix: Filing, Photocopying, Customer Service, Microsoft Office.

Questionnaire requested by manager (applicants must answer below with resume):

· How many words per minute can you type?

· Are you able to work in office five days a week (Reliable transportation)?

Perks of the Assignment:

· Weekends Off: Enjoy a consistent Monday–Friday schedule to support work-life balance.

· Growth Opportunities: Gain exposure to other departments, allowing for personal and professional development.

· Potential for Full-Time Employment: Based on business needs, there may be opportunities to transition into a full-time role.

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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Satwinder "Sat" Singh

Lead Technical Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Job Types: Full-time, Contract

Pay: Up to $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Call Center: 1 year (Required)
• Phone Etiquette: 1 year (Required)

Ability to Commute:

• Irving, TX Required)

Work Location: In person