Major Incident Management

1 week ago

Westbury, New York, United States Northwell Career Site Full time $90,000 - $120,000 per year

Strong preference: 

  • Strongly Preferred: 2-3 years of experience in Major incident Management 
  • ITIL certification preferred 

Shifts: 11a-7p Monday – Friday with weekend on calls every 6-7 weeks.

Job Description

Participates in developing and conducting QA reviews of assigned IT functions. Identifies, evaluates, and reports on process area effectiveness and provides continuous process improvement feedback to area management. Ensures quality objectives are met within prescribed timeframes.

Job Responsibility

  • Plans, organizes, and conducts QA reviews for assigned functions/areas.
  • Collaborates with IT area leadership to establish QA plans to effectively instantiate quality disciplines into all IT process areas; assists in the development of Quality Standards and metrics to measure the on-going activities within assigned process area.
  • Enforces and promotes QA process frameworks, procedures, policies, and standards.
  • Evaluates documentation to ensure completeness, accuracy, and compliance to standards.
  • Develops and presents appropriately defined dashboards to report on the risk profiles of assigned initiative or process area.
  • Assists in tailoring QA methodologies for applications with the IS organization.
  • Liaises with Internal Audit reviews of IT initiatives and/or process areas, as necessary, and coordinates activities as defined by the audit/assessment scope.
  • Recommends and implements new technologies, methodologies, processes, and procedures to support short and long term department goals.
  • Develops and maintains professional relationships within IT and with organization leadership stakeholders; assigns the daily workflow of team members and provides input to performance appraisals.
  • Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.


Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 3-5 years of relevant experience, required.

*Additional Salary Detail 

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

  • retail store manager

    5 days ago

    Westbury, New York, United States Micro Center Full time

    MICRO CENTERis the nation's leading computer and electronic device big box retailer Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term...

  • residence manager

    1 week ago

    Westbury, New York, United States Community Mainstreaming Associates Full time $64,350 per year

    Who We Are:Community Mainstreaming is a non-profit human service agency dedicated to providing services that help individuals with intellectual and developmental disabilities lead meaningful, productive lives within their community. Learn more about our impactful work at Overview:The Residence Manager is responsible for ensuring the residence operates in...

  • Director, Business Applications

    2 weeks ago

    Westbury, New York, United States Nassau Candy Full time $120,000 - $200,000 per year

    Job Title: Director, Business ApplicationsDepartment: Information TechnologyReports To: VP, ITLocation: Hicksville, NY (Hybrid or Onsite Preferred)Position SummaryThe Director, Business Applications is responsible for leading Nassau Candy's enterprise software initiatives, with a primary focus on implementing the company's new ERP platform. This role will...

  • Power Quality Metering Engineer

    15 hours ago

    Westbury, New York, United States Hubbell Gas Utility Solutions (HGUS) Full time

    Apply now »Date:Oct 23, 2025Location:WESTBURY, NY, US, 11590Company:Hubbell IncorporatedJob OverviewWe are seeking a highly motivated and versatile Product Development Engineer within the Product Management team to support our growing portfolio of Power, Energy, Revenue and Power Quality meters and the respective Energy Management Software suites for...

  • Sales Director, Protection

    5 days ago

    Westbury, New York, United States Hubbell Gas Utility Solutions (HGUS) Full time

    Apply now »Date:Sep 19, 2025Location:WESTBURY, NY, US, 11590Company:Hubbell IncorporatedJob OverviewThe Sales Director, Protection and Controls, is responsible for achieving overall sales goals and growing the installed base of Hubbell's technology products and services designed to secure, operate, and optimize the electrical distribution grid within the...

  • Traffic Management Operator

    2 weeks ago

    Westbury, United States NY Staffing Full time

    Traffic Management OperatorGPI offers excellent benefits, including a 401(k) plan, ESOP, medical/dental/vision plans, paid time off, and more. GPI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected...

  • Business Development Manager

    1 week ago

    Westbury, United States Matlen Silver Full time

    Title: Business Development ManagerLocation (s): Westbury, NY or Philadelphia, PAEnvironment: OnsiteDuration: Full Time Direct HirePay: $90k-$140k Annual Base (W2) + 30% Bonuses, (Est. annual take home ~ $160k-$180k) + Car PackageLooking for multiple Business Development Managers for one of our clients in the Environmental Services industry to provide...

  • Business Development Manager

    2 weeks ago

    Westbury, United States Matlen Silver Full time

    Title: Business Development ManagerLocation (s): Westbury, NY or Philadelphia, PAEnvironment: OnsiteDuration: Full Time Direct HirePay: $90k-$140k Annual Base (W2) + 30% Bonuses, (Est. annual take home ~ $160k-$180k) + Car PackageLooking for multiple Business Development Managers for one of our clients in the Environmental Services industry to provide...

  • Business Development Manager

    2 weeks ago

    Westbury, United States Matlen Silver Full time

    Title: Business Development ManagerLocation (s): Westbury, NY or Philadelphia, PAEnvironment: OnsiteDuration: Full Time Direct HirePay: $90k-$120k Annual Base (W2) + 30% Bonuses + Car PackageLooking for multiple Business Development Managers for one of our clients in the Environmental Services industry to provide clients in and around various locations in...

  • Business Development Manager

    3 weeks ago

    Westbury, United States Matlen Silver Full time

    Title: Business Development ManagerLocation (s): Secaucus, NJ, Rock Tavern, NY, Westbury,NY or Philadelphia, PA, Environment: OnsiteDuration: Full Time Direct Hire Pay: $90k-$120k Annual Base (W2) + 30% Bonuses + Car Package** Due to client requirements, must be US Citizen or Greencard Holder ONLY, NO C2C **On the road visiting clients on Tuesdays,...

  • Business Development Manager

    2 weeks ago

    Westbury, United States Matlen Silver Full time

    Title: Business Development ManagerLocation (s): Secaucus, NJ, Rock Tavern, NY, Westbury,NY or Philadelphia, PA, Environment: OnsiteDuration: Full Time Direct Hire Pay: $90k-$120k Annual Base (W2) + 30% Bonuses + Car Package** Due to client requirements, must be US Citizen or Greencard Holder ONLY, NO C2C **On the road visiting clients on Tuesdays,...

  • Business Development Manager

    2 weeks ago

    Westbury, United States Matlen Silver Full time

    Title: Business Development ManagerLocation (s): Westbury, NY or Philadelphia, PAEnvironment: OnsiteDuration: Full Time Direct HirePay: $90k-$120k Annual Base (W2) + 30% Bonuses + Car PackageThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Looking for multiple Business...

  • Assistant Manager

    4 weeks ago

    Westbury, United States Blimpie Full time

    Blimpie - 525 Old Country Rd - [Assistant Restaurant Manager / Shift Leader] As an Assistant Manager @ Blimpie you will: Greet and serve guests; Prepare food; Maintain food safety and sanitation standards; Train and coach new and existing crew members; Handle or process paperwork; Ensure exceptional customer service is a major component of your day; Lead a...

  • Business Development Manager

    2 weeks ago

    Westbury, United States Matlen Silver Full time

    Description Title: Business Development ManagerLocation (s): Westbury, NY or Philadelphia, PAEnvironment: OnsiteDuration: Full Time Direct HirePay: $90k-$120k Annual Base (W2) + 30% Bonuses + Car Package

  • RETAIL STORE MANAGER

    4 weeks ago

    Westbury, United States Micro Center Full time

    MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term...