Inside Sales Representative
5 days ago
Stewart & Stevenson is Now Hiring an Inside Sales Representative at 8631 East Freeway Houston, TX 77029
The Inside Sales Representative (ISR) is responsible for supporting the outside sales team by managing inbound inquiries, organizing scheduled bids, interpreting engineered electrical specifications and plan drawings, and estimating the scope of projects and preparing proposal letters. The ISR will serve as sales support for the outside sales team while maintaining strong relationships with internal departments and vendors.
Responsibilities- Respond promptly to inbound sales inquiries via phone, email, or web.
- Identify appropriate equipment solutions based on customer needs or project requirements.
- Prepare proposals in collaboration with the outside sales team.
- Proactively engage with outside sales team and vendors.
- Ensure all customer, vendor, and internal communications reflect professionalism and product knowledge.
- Enter project details and track through CRM.
- Prioritize project bid schedule to complete bids by their due date.
- Monitor inventory availability and provide alternative solutions when necessary.
- Ensure compliance with company policies and credit procedures.
- Maintain up-to-date knowledge of equipment specifications, industry standards, and product offerings.
- Perform other duties as assigned.
High School education or equivalent plus two to five years of inside sales or customer service experience, preferably in the equipment rental, construction, or industrial services industry. Some college experience is preferred. Any equivalent combination of education and experience may be considered. Must posses a valid Texas Driver's License with a good driving record.
SKILLS & ABILITIES
- Ability to identify problems, evaluate alternatives, and implement effective solutions.
- Skill in managing one's own time and the ability to establish goals and objectives.
- Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
- Organizational skills in managing projects simultaneously while maintaining a satisfactory work product.
- Ability to work effectively and patiently with internal and external customers and vendors.
- Ability to handle difficult and stressful situations with professional composure.
- Ability to communicate in both oral and written forms.
- Skill in using computer applications including being proficient in Excel, Word, PowerPoint and Excel.
- Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Ability to work collaboratively and build strategic relationships with colleagues, coworkers, and vendors.
- Ability to demonstrate good conduct conforming to a set of values and accepted standards.
- Ability to understand and follow instructions.
OTHER PHYSICAL REQUIREMENTS
Must be able to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer. Will need to wear a telephone headset and manipulate objects such as pen, keyboard, and mouse. Must have a professional appearance to include clean, well-groomed hair and no visible tattoos or piercings.
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