Food and Beverage Manager

Company Overview

River Hills Country Club is a private, member-owned country club offering golf, tennis, two pools, exercise room, social events, lounge/bar, banquet rooms and an elegant dining room for your complete club experience.

Summary

We are seeking a dedicated Food & Beverage Manager to oversee our dining operations at River Hills Country Club in the US. This role is vital in ensuring an exceptional culinary experience for our members and guests while aligning with our commitment to quality service and hospitality.

Food & Beverage Manager

Reports to: Clubhouse Manager

Supervises: Service Staff, Food Runners, Bartending Staff

Job Knowledge, Core Competencies and Expectations

• Food and beverage cost controls and operating procedures.
• Menu design.
• Marketing and promotions.
• Wine, spirits and bar operations.
• Point-of-sales systems.
• Strong interpersonal and organizational skills.
• Polished, professional appearance and presentation.
• Manage stress and time.
• Build a team, train, and maintain employee teams.
• Effective communication through all department levels and throughout club.
• Knowledge of and ability to perform required role during emergency situations.
• Typical schedule is Wednesday through Sunday. Closing most nights. Could be scheduled extra for special events or holidays.

What You Get To Do

Provide our members with friendly and professional service, excellent food quality, and consistency of execution in an attractive, well-maintained environment. Providing proper member service requires an employee staff that is thoroughly trained in service sequence, product knowledge while making every effort to meet and exceed the expectations of each and every member and their guest.

Your Day-to-Day

• Assists in developing an operating budget for each of the department's revenue outlets; monitors and takes corrective action as necessary to help assure that budgeted sales and cost goals are attained.
• Assists in developing a capital budget for all necessary food and beverage equipment and recommends facility renovation needs.
• Ensures that adequate cash procedures are followed, and that documentation is reported in an accurate and timely manner.
• Responsible for proper cash and charge procedures, guest check analysis, tip reports, ticket controls and daily sales reports and analysis.
• Assists in developing the department's long-range staffing needs.
• Assists in recruitment, training, supervision and termination of food and beverage staff.
• Helps plan and approves the staffing and scheduling plans. Prepares all schedules.
• Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
• Monitors employee time punches to minimize overtime and keep labor costs within budget.
• Assures that all standard operating procedures for revenue and cost control are in place and consistently followed.
• Assures that all applicable club policies and procedures are followed.
• Helps plan and approves external and internal marketing and sales promotion activities for the department's outlets and special club events.
• Assists in developing menu items, pricing, and menu designs for all outlets, special events and banquet events.
• Establishes quantity and quality output standards for personnel in all positions within the department.
• Ensures all legal requirements are consistently followed, including wage/hour and federal, state or local laws for food safety and the sale/consumption of alcoholic beverages.
• Ensure all energy management, preventive maintenance and other standards are consistently met.
• Ensures that all new employees receive the appropriate safety instructions and training; establishes and enforces all safety policies and procedures including OSHA regulations and ensures that appropriate proof of training is documented to the employees' personnel files.
• Researches new products and evaluates their cost and profit benefits.
• Monitors purchasing and receiving procedures to ensure proper quantity, quality and price for all purchases.
• Consults daily with the Executive Chef, Catering Director, and other club administrators to help assure the highest level of member satisfaction at minimum cost.
• Greets guests and oversees actual service on a routine, basis.
• Helps develop wine lists and wine sales promotion programs.
• Assists in establishing, updating and maintaining all written standards and procedures for the department as needed.
• Addresses member and guest complaints and advises the Clubhouse Manager & General Manager about appropriate corrective actions taken.
• Monitors appearance, upkeep and cleanliness of all food and beverage equipment and facilities.
• Monitors employee dress codes according to policies and procedures.
• Monitors or manages physical inventory verification and provides updated information to the Clubhouse Manager.
• Responsible for the proper accounting and reconciliation of the point-of-sale and member revenues.
• Maintains records of special events, house counts, food covers and daily business volumes.
• Ensures that an accurate reservation system is in place.
• Audits and approves weekly payroll.
• Assists in the long-range planning for the department in concert with the club's planning process.
• Establishes and maintains professional business relations with vendors.
• Recommends operating hours for all food and beverage outlets.
• Serves as manager-on-duty on a scheduled basis.
• Complete periodic china, glass, and silverware inventories.
• Implement and monitor sanitation and cleaning schedules.
• Completes other appropriate assignments from the General Manager and Clubhouse Manager.

It is the F&B Manager's responsibility to support service education and continuously offer a Great Place to Work through:

• Execution and monitoring of daily line-ups and regular department meetings;
• Ensure new server, host and bartender training programs are being executed;
• Assist in development of team member ongoing development and training;
• Daily evaluation and support of F&B service performance;
• Employee discussion and performance management including timely completion of performance evaluations;
• Coordination of timely food production.
• Participate in BEO meetings.
• The F&B Manager ensures the team is providing "excellent quality and presentation" of all food and beverages to our members.

Frequently inspects all areas of responsibility to ensure that sanitation, safety, energy management, preventive maintenance and other programs are in place.

• Produces daily or meal-period revenue analysis and other point-of-sale (POS) reports.
• Processes member billing; completes POS daily closeout.
• Provides employee hour, schedule, payroll, tip pool and other reports.
• Maintains and monitors an inventory of all outlet products, supplies, small equipment, and other items.
• Assists in Management of all subordinate supervisors in the Restaurant.
• Supports the overall direction, coordination, and evaluation of the various F&B outlet's employees.
• Carries out supervisory responsibilities in accordance with our policies, procedures, and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues or concerns.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

Specific Experience

• Minimum of 2 years of progressive Private Club/Restaurant experience.
• A combination of proven experience with all aspects of operations, budgeting, expense management, inventory, payroll and labor costing, staffing, and P&L management and solid leadership is preferred.
• BA/BS in Hospitality/Restaurant Management preferred.

If you are ready to elevate our dining experience at River Hills Country Club, we invite you to apply today and be part of our vibrant community

Job Type: Full-time

Pay: $53, $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Restaurant management: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person