reach team mental health coordinator

The City of Long Beach, Department of Health and Human Services has an immediate opening for a full-time, unclassified, at-will Public Health Professional II-III to serve as the Reach Team Mental Health Coordinator in the Homeless Services Bureau. Reporting to the Homeless Services Officer, the Public Health Professional II-III position plays a key role within the REACH Team to provide strength-based street outreach to encourage people experiencing homelessness to engage in available services. This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813.

This position may be filled at one of two grade levels based on the qualifications and experience of the selected candidate, with hourly ranges as follows:

• Public Health Professional II: $ $53.345
• Public Health Professional III: $ $57.604

• Coordinates services related to overall mental health of people experiencing homelessness;
• Develops partnerships with City Departments and community-based organizations to ensure smooth implementation of direct service programming related to mental wellness;
• Oversees proper service delivery data collection, retention, and quality assurance within the Homeless Management Information System;
• Advises Bureau and Department leadership on policy and program development recommendations related to Mental Health services;
• Serves as a subject matter expert and spokesperson in community stakeholder forums in support of programs and services on behalf of the City, Department, and Bureau;
• Partners with existing City Mental Health providers to ensure interdepartmental approach to addressing homelessness;
• Provides case management and supportive services people experiencing homelessness;
• May drive City vehicle; and,
• Performs other related duties as assigned.

In addition to duties above, an applicant that holds a Master's in Social Work or Marriage and Family Therapy will be placed in the Public Health Professional III grade level and complete the following tasks:

• Directs mental health services and coordination of supportive services for program participants;
• Plans, directs, coordinates, implements, and evaluates the effectiveness of comprehensive mental health services, including needs assessment, program design and planning, implementation, and evaluation;
• Develops quality standards and work plans to meet established program deliverables;
• May support fiscal/grant management of in partnership with the Administrative Operations Division to ensure compliance and cost effectiveness;
• Oversees the preparation of internal and external communications related to outreach programming;
• Assist with in-field/access site triaging and evaluation of program clients;
• Oversees mental health specific grant proposals and Requests for Proposals;
• Maintains high level understanding of grant deliverables and provide program implementation updates to funding agency;
• Develops, implements, and interprets evidence-based policies and procedures to ensure equity focus as well as efficiency of operations;
• Provides crisis intervention services including evaluating clients and referring clients to appropriate resources;
• Provides intensive case management and housing navigation services to high acuity chronic homeless individuals and families with severe physical, mental health or substance use needs;
• May support street-based operations as directed by management and drive City provided vehicle;
• May directly supervise direct service staff such as case managers, outreach workers, and substance use counselors;

In addition to duties above, applicants who hold licensure in Clinical Social Work or Marriage and Family Therapy will be placed in the Public Health Professional III grade level and complete the following tasks:

• Facilitates 5150 evaluations for involuntary holds for individuals determined to be at risk of harming themselves or others or an individual who has been deemed gravely disabled;

EXPERIENCE

Candidates may be considered for Public Health Professional II who meet the following requirements:

• Bachelor's Degree in Social Work, Marriage and Family Therapy, or closely related field (*proof required)
• Copy of degree or transcripts denoting degree conferral required if qualifying for the position with an academic degree or academic credits.
• One year of experience providing mental health support or care coordination for a social or human services program.
• A valid driver's license, or the ability to arrange necessary and timely transportation for field travel.

Candidates may be considered for Public Health Professional III who meet the following requirements:

• Masters Degree in Social Work, Marriage and Family Therapy, or closely related field (*proof required)
• Copy of degree or transcripts denoting degree conferral required if qualifying for the position with an academic degree or academic credits.
• Licensed clinical social worker or licensed marriage and family therapist certification from the California board of behavioral sciences (*proof required)
• One year of experience providing mental health support or care coordination for a social or human services program.

• A valid driver's license, or the ability to arrange necessary and timely transportation for field travel.

• Required documents, such as transcripts, degrees and/or certification, must be uploaded to the online application at time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the documentation. Degrees must indicate the field of study and conferral date on diploma or transcript. Candidates who possess degrees from college or university from outside the United States must attach proof of educational equivalency at the time of filing.

DESIRABLE QUALIFICATIONS:

• For Public Health Professional II Applicants: Associate Marriage and Family Therapist or Associate Clinical Social Worker Certification from the Board of Behavioral Sciences and working towards clinical licensure highly desirable.
• Experience conducting street outreach and clinical service delivery to people experiencing homelessness.
• Experience working with the Homeless Management Information System (HMIS).
• Bilingual skills (Khmer, Spanish, Tagalog, and/or Vietnamese).

SUCCESSFUL CANDIDATES WILL DEMONSTRATE:

• Ability to work evenings, nights, weekends, holidays, and on-call during emergencies as needed.
• Demonstrates skill in patient assessment, intervention, planning, and evaluation.
• Demonstrates initiative, good judgment, and the ability to make decisions independently.
• Demonstrates skill in working with high-risk and mentally ill populations.
• Strong communication skills, verbal, non-verbal, written and oral.
• Ability to handle sensitive information and maintain confidentiality.
• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.
• Ability to deescalate and resolve conflict effectively.
• Ability to work within deadlines, manage multiple assignments, and set appropriate priorities.
• Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, and PowerPoint).

This recruitment will close on Thursday, October 23, 2025, at 11:59 PM. To be considered, applicants must submit a resume, cover letter, proof of education if qualifying with a degree, and proof of licensure if applying for the Public Health Professional III. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination before appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered.For questions regarding this recruitment, please contact

The City of Long Beach is an Equal Opportunity Employer.We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting theApplicant Appeal Process ).

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public.

For technical support with your application, please contact