Customer Service Representative for HVAC Company

2 weeks ago

Jacksonville, Florida, United States Elite AC LLC Full time $100,000 - $120,000 per year

Growing Air Conditioning Company, is seeking a Customer Service Representative (Call center)/Office clerk

Responsible and reliable candidate. Interviewing immediately and ready to fill the position. Please email resume

The qualified candidate must have the ability to work in a fast paced environment while being self motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals. The candidate will have experience gathering customer information and inputting the information in the computer. Answer customer calls in a busy office environment.

This position requires evenings and weekends. Service industry experience highly preferred

  • Schedule appointments for customers requesting services
  • Enter customer data in the computer.
  • Handle all customers in a professional manner.
  • Provide timely response and feedback to the customer regarding customer questions.
  • Forward calls, as appropriate to other members of the staff in other departments.
  • Makes outbound calls to customer to schedule appointments for their maintenance agreement.

Required experience:

Previous experience in the HVAC field is plus

Communication method(s) used:

  • Email
  • Phone

Work environment:

  • Call center

Work Remotely

  • No

Job Type: Full-time

Pay: $ $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off

People with a criminal record are encouraged to apply

Ability to Commute:

  • Jacksonville, FL Required)

Ability to Relocate:

  • Jacksonville, FL 32217: Relocate before starting work (Required)

Work Location: In person

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