Customer Support Team Member

4 days ago


Philadelphia, Pennsylvania, United States Liberty City Sales Group Full time

We are an innovative sales and business consulting firm, seeking a Customer Support Team Member to strengthen Arcadia's clean energy outreach in Philadelphia. This role focuses on structured account support—resolving client inquiries, coordinating internally across sales and operations, and ensuring consistent delivery of Arcadia's energy solutions.

As a Customer Support Team Member, you will manage structured account inquiries and service requests from Arcadia's business clients. You'll ensure each account receives timely, accurate support while coordinating with internal teams to maintain delivery standards and uphold Arcadia's clean energy mission.

Essential Functions of the Customer Support Team Member:

  • Resolve account-level inquiries from Arcadia's business clients, including service questions, billing status, and product clarifications.
  • Coordinate service upgrades and plan transitions to ensure smooth delivery across Arcadia's commercial accounts.
  • Collect client feedback and relay insights to improve Arcadia's product offerings and support strategy.
  • Maintain accurate records of client interactions and service actions using CRM and internal tracking tools.
  • Work cross-functionally with sales, technical, and account teams to ensure timely and effective client support.

Education & Experience Needed for the Customer Support Team Member Role

  • High school diploma or GED required; associate or bachelor's coursework in Business, Communications, or a related field is preferred.
  • 1–2 years of experience in telecom, marketing, or territory-based outreach is welcome
  • Demonstrated ability to manage multiple service requests, follow up on account actions, and maintain organized records across CRM platforms.

Preferred Skills for the Customer Support Team Member Role

  • Strong attention to detail with consistent follow-through on client requests, service actions, and account updates.
  • Ability to manage multiple client inquiries simultaneously while maintaining organized workflows and timely resolution.
  • Collaborative mindset with the ability to work across sales, technical, and operations teams to resolve client issues efficiently.
  • Professional, client-focused approach with a commitment to long-term account satisfaction and campaign-aligned support.

Job Type: Full-time

Pay: $48, $58,000.00 per year

Work Location: In person


  • Team Member

    4 days ago


    Philadelphia, Pennsylvania, United States CAVA - Rittenhouse Full time

    Team MembersAt CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built on five core values:Positivity – Every one of us can change someone's day for the better.Transparency...

  • Cashier Team Member

    2 weeks ago


    Philadelphia, Pennsylvania, United States Peak Private Transport LLC Full time $35,000 - $45,000 per year

    OverviewJoin our team as a Part-Time Cashier Team Member (Front End Service) in Philadelphia, PAResponsibilities include efficiently processing customer transactions, providing friendly service, and maintaining a clean, organized checkout area.Assist customers with questions and product locationHandle cash, credit, and mobile payments accuratelyEnsure a...

  • Team Member

    7 days ago


    Philadelphia, Pennsylvania, United States Saxbys Full time

    Temple Fox and One - Cafe Team Member (Part Time)This application is for our Temple cafes located in Philadelphia, PA only. If you are interested in applying to a different cafe location, please select from the list of choices displayed on our job board.Saxbys is a Certified B Corp and coffee company headquartered in Philadelphia with its very own...

  • Winery Team Member

    2 weeks ago


    Philadelphia, Pennsylvania, United States Mural City Cellars Full time $40,000 - $80,000 per year

    Mural City Cellars is Philadelphia's first independently-owned urban winery. Our small, passionate team makes dry, fruit-forward wines with grapes sourced within 300-miles of the city.We are looking for an enthusiastic full-time team member to participate in all aspects of running our Wine Bar, Bottle Shop, and Seasonal Wine Garden. Pay is $20 per hour and...


  • Philadelphia, Pennsylvania, United States John Vena Inc. Full time

    Outside Sales Team Member Shift: DayType: Full-TimePay Rate: Commensurate with experienceStart Date: ASAP Job OverviewBring on the fruit and veg As an Outside Sales Team Member, your hunger for sales will be driven within the territory from Boston, MA down to Richmond, VA, selling some of the most interesting, exciting, and fun specialty produce to...


  • Philadelphia, Pennsylvania, United States John Vena Full time

    Outside Sales Team MemberShift:  DayType: Full-TimePay Rate: Commensurate with experienceStart Date: ASAPJob OverviewBring on the fruit and veg As an Outside Sales Team Member, your hunger for sales will be driven within the territory from Boston, MA down to Richmond, VA, selling some of the most interesting, exciting, and fun specialty produce to...


  • Philadelphia, Pennsylvania, United States MOM's Organic Market Full time

    YOU:Act as if the universe is rigged in your favorSee new responsibilities as opportunitiesAre happiest when busyFigure out how to fix it, not who's to blameSee mistakes as opportunities to learn and growEnjoy spreading joyWE:Care more about attitude and work ethic than your experienceLove to promote from withinHave dynamic and interesting coworkers and...


  • Philadelphia, Pennsylvania, United States Chubb External Full time

    Job Summary:The Customer Support Specialist is responsible for providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves communicating via phone and email, troubleshooting problems, and maintaining accurate records of customer interactions.Key Responsibilities:Respond promptly...


  • Philadelphia, Pennsylvania, United States RICOCHET MANUFACTURING Full time

    Benefits:Competitive salary Health insurance Paid time off Benefits/PerksCompetitive CompensationPaid Time OffCareer Growth Opportunities Job Summary We're looking for a Customer Support Coordinator to join our team and be an integral part of our customers' journey. In this role, you will communicate with customers to identify their needs,...


  • Philadelphia, Pennsylvania, United States Strive Global Events Full time

    Company DescriptionAbout UsAtSkillBridge Academy, we empower professionals and organizations to bridge the gap between potential and performance. Through innovative learning programs and strategic partnerships, we help businesses grow while equipping individuals with the tools they need to thrive in competitive markets. Our team values excellence,...