Technology Program Manager – Safety

SALARY (Non-Negotiable)

$76,065– $103,147 with benefits package

Paygrade 18

HOURS

12 months, 40 hours per week, 260 days

Bargaining Unit: This position is part of the supervisory support services bargaining unit

FLSA: Exempt

GENERAL FUNCTION

Under the supervision of the Director of School Climate & Safety, the Technology Program Manager for Safety and Security Integration (TPM-SSI) will be responsible for implementation and management of all aspects of safety and security system integration projects. Specific assignments may vary but it will be the responsibility of the TPM-SSI to facilitate the implementation of safety and security building integration related projects from concept to completion in collaboration with Safe Schools, Facility Services and Technology departments. Projects may range in size, some examples include CCTV, access control, emergency management technology, and weapons detection for the school system.

QUALIFICATIONS

• High school diploma with 10 years of progressive project management or technology integration experience; OR
• Associate degree in project management or a related technology field with 5 years progressive experience; OR
• Bachelor's degree in technology systems integration or related field with 2–3 years project management experience in K-12, commercial, or institutional projects is preferred.
• Knowledge of CCTV, access control, visitor management, and weapons detection systems.
• Ability to interpret architectural/engineering plans and technical specifications.
• Experience administering School Safety Software Program (SSSP) platforms preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple projects, adapt to change, and work both independently and collaboratively.
• Proficiency with computer systems and common software applications.
• Knowledge of Maryland public school practices and Board of Education procedures is a plus.
• Valid driver's license and ability to provide a personal cell phone (stipend provided).
• Ability to meet the physical requirements associated with project site inspections (walking, bending, climbing, working on ladders/lifts, and in varying weather conditions).

RESPONSIBILITIES

Video Surveillance / CCTV / VMS

• Administer, maintain, and update VMS platforms and server health.
• Configure NVRs, cameras, user accounts, and display systems.
• Manage licensing, remote client software installations, and end-user training.
• Monitor system performance and support planning for new construction and renovation projects.

S2 Access Control & Door Entry Systems

• Administer and program S2 Access Control systems, including doors, events, routines, and partitions.
• Manage user accounts, global permissions, mapping, and licensing.
• Support door hardware troubleshooting and coordination with Facility Services and telecom staff.
• Lead access control planning for new construction and security initiatives.

School Safety Software Program (SSSP)

• Serve as primary administrator and subject matter expert for all SSSP platforms.
• Oversee lifecycle implementation of new modules and updates.
• Provide training and support for staff across all schools.
• Manage user accounts, badge printing, background-check integrations, and emergency roster functions.
• Ensure data integrity and compliance with district, state, and federal requirements.
• Coordinate with SSSP vendors for enhancements and technical issue resolution.

Project Management

• Coordinate work among vendors, consultants, contractors, technology teams, and school administrators.
• Review contract documents for compliance with standards and regulations.
• Conduct site visits, inspections, progress meetings, and status reporting.
• Monitor and manage project schedules, budgets, and scope.
• Identify project risks and implement solutions.
• Maintain documentation including as-builts, warranties, and training materials.
• Review progress billings, test results, and engineering reports.

Other

• Maintain effective working relationships with vendors and school staff.
• Provide excellent customer service from project planning through completion.
• Perform related duties as assigned.