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Senior Associate, GSIO

2 weeks ago

Phoenix, Arizona, United States DoorDash Full time
About the Team

As one of DoorDash's core operations teams, Customer Experience & Integrity (CXI) ensures that when there are bumps in the last mile, there's always someone there to help make things right. We design, manage, and operate one of DoorDash's largest teams, aiming to drive value, fuel growth, and deliver exceptional service through empowered teams.

The Senior Associate role is dedicated to supporting the Global Support and Integrity Operations (GSIO) leadership team by anticipating conflicts, coordinating key projects, ensuring strategic use of time, driving alignment, and creating consistency across key workstreams. This role will be instrumental in enabling leaders to maximize their impact while ensuring that the rhythm of business is executed seamlessly.

About the Role

The Senior Associate will be a trusted partner to the GSIO Senior Director and Directors, ensuring their calendars, partner site visits, and rhythm of business cadences are managed with precision and foresight. You'll play a central role in orchestrating logistics for critical activities such as offshore vendor site visits, partner events, and proactively managing leadership schedules and actions to ensure time is spent on the highest-impact priorities and that decisions are cascaded and followed through on.

This role will partner closely with the GSIO Senior Director and Directors, balancing independent ownership with collaboration across multiple stakeholders and teams. This role requires a strong balance of detail orientation, proactive problem-solving, and the ability to manage multiple priorities with ease. Given the high level of visibility into sensitive situations, leaders' activities, deliverables and priorities, this role also demands the utmost discretion, confidentiality, and professionalism.

You're excited about this opportunity because you will…
  • Global Partner & Vendor Site Visit Coordination: Plan and execute logistics for senior leader in person and virtual visits to offshore vendor sites, including travel arrangements, agendas, meeting preparation, and on-site coordination as needed.
  • Kanban & Workflow Management: Create and own the GSIO Kanban board to keep work visible and organized. Partner with project leads to ensure updates are current, blockers are flagged early, and priorities are aligned across teams.
  • Headcount & Resource Tracking: Assist with headcount planning and reporting in partnership with HRBP, Talent Acquisition and Finance. Keep updated records of open roles, hiring status, and team capacity to help leadership make informed staffing and planning decisions.
  • Event Planning & Execution: Support the planning and coordination of partner events, ensuring seamless logistics, clear communication, and alignment with business goals.
  • Rhythm of Business: Own and maintain the GSIO Rhythm of Business calendar, ensuring all recurring meetings and key deliverables are organized and executed on time.
  • Cross-Functional Coordination: Collaborate with internal stakeholders to gather updates, align on action items and deliverables, and prepare pre-reads for key meetings.
  • Follow-Through: Track action items and next steps across projects, ensuring owners follow through and progress is visible to leadership.
  • Calendar Management & Meeting Support: Provide both traditional and proactive calendar management for the Sr. Director and Directors, anticipating conflicts, prioritizing strategic engagements, and aligning with the Rhythm of Business.
  • Tool Proficiency: Utilize tools such as Google Workspace, Slack, Zoom, and Navian to enable efficient scheduling, communications, and logistics support.
We're excited about you because…
  • You bring 3–5+ years of experience in operations coordination, executive support, project management, or event planning.
  • You are a master organizer, able to juggle multiple complex calendars, events, and stakeholders with precision and discretion, while maintaining strict confidentiality and sound judgment when handling sensitive information.
  • You have a process mindset — you enjoy finding ways to make work more structured and efficient.
  • You balance executional excellence with ownership — managing details while also anticipating needs, identifying efficiencies, and advising leaders on priorities.
  • You have exceptional communication skills, able to interact with senior leaders and external vendors with professionalism and confidence.
  • You are skilled in Google Workspace, Slack, Zoom, and travel coordination systems such as Navan.
  • You thrive in a fast-paced, dynamic environment, pivoting seamlessly between tasks and solving problems proactively.
  • You are resourceful, proactive, and take initiative to ensure leaders are always prepared and supported.
Why You'll Love Working at DoorDash
  • We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do - on every project, every day.
  • We are learners - Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
  • We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibilities.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.