Customer Service and Sales Representative

2 weeks ago

Charlotte, North Carolina, United States Catalyst Point Full time

Our team is hiring Customer Service Representatives to support a portfolio of mobility and technology clients serving local businesses across the Charlotte area. This role focuses on delivering helpful, professional support while guiding customers through wireless, internet, and connectivity solutions that fit their needs.

This is an entry-level opportunity with paid training, hands-on coaching, and clear pathways for advancement into sales, account management, or leadership roles. No prior experience in telecom or technology is required — we're looking for dependable, people-focused individuals who enjoy helping others.

What You'll Do

  • Support business customers by answering questions and providing service information
  • Help customers understand available mobility, internet, and connectivity options
  • Deliver a positive, solution-oriented customer experience
  • Work closely with internal teams to ensure smooth follow-up and service support
  • Maintain accurate notes and communicate customer needs clearly
  • Represent Catalyst Point and our client partners with professionalism and care

What We're Looking For

  • Strong communication and listening skills
  • Customer service, retail, hospitality, or call center experience preferred (not required)
  • Friendly, reliable, and detail-oriented
  • Comfortable learning new products and systems
  • Able to work independently and contribute to a team environment
  • Reliable transportation for daily travel to the office and assigned locations

Compensation & Schedule

  • Pay: Performance-based earnings averaging $800–$1,000 per week, depending on activity and results
  • Schedule: Full-time (40 hours per week)
  • Training: Paid training provided

This role offers performance-based compensation with opportunities for advancement into sales or leadership tracks.

Work Environment

  • In-office collaboration with field-based customer interactions
  • Business-to-Business (B2B) client support
  • Supportive team culture with ongoing training and mentorship

Why Join Catalyst Point?

We believe strong customer experiences drive strong careers. Our team members receive continuous support, development opportunities, and the ability to grow within the organization as they build confidence and skills.

If you're reliable, people-focused, and ready to grow in a customer-facing role, we encourage you to apply.

Pay: $40, $52,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid training

Work Location: In person

  • Sales Representative

    2 weeks ago

    Charlotte, North Carolina, United States Your Linen Service Full time

    Ready to Make an Impact? Join Our Local, Family-Owned Sales TeamAre you driven and ready to take on a role where your efforts directly shape your success? We're on the hunt for a dynamic Outside Sales Representative who's eager to make a difference and grow with us. We're not just looking for someone to fill a role-we're looking for someone who's ready to...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States All Roads Company Full time

    Customer Service Representative (CSR)Charlotte, NC | Vermeer All RoadsVermeer All Roads in Charlotte, NC is searching for a customer-focused and organized Customer Service Representative (CSR) to support our parts and service operations. The ideal candidate is motivated, detail-oriented, and skilled at building strong customer relationships. Prior experience...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States VA Visionaries Full time

    Job OverviewWe are seeking a dynamic and energetic Customer Service Representative to join our team In this vital role, you will be the friendly voice and helpful face of our company, providing exceptional support to our valued clients. Your enthusiasm and communication skills will help build strong relationships, resolve inquiries efficiently, and ensure...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States Circle K Full time

    Store : 1246 East Blvd, Charlotte, North Carolina 28203Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Customer Service Representative

    5 hours ago

    Charlotte, North Carolina, United States Circle K Full time

    Store : 2833 Freedom Dr, Charlotte, North Carolina 28208Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Representative, Customer Service

    2 weeks ago

    Charlotte, North Carolina, United States MODERN AVIATION INC Full time

    Job Details Job Location: Charlotte, NC 28208 Position Type: Full Time Salary Range: $ $20.00 HourlyCustomer Service RepresentativeThe CompanyModern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of...

  • Customer Service Representative II

    1 week ago

    Charlotte, North Carolina, United States SATO America Full time

    SATO America is seeking a detail-orientated, service-focused, Customer Service Representative II.At SATO America, LLC our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world. In over 80 years, SATO has fostered a culture of professionalism and...

  • Customer Service Representative

    9 hours ago

    Charlotte, North Carolina, United States GALLERIA FURNITURE Full time

    OverviewJoin our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients. In this energetic role, you will deliver exceptional customer support, foster positive relationships, and ensure client satisfaction across diverse communication channels. Your enthusiasm and proactive approach will help create...

  • Fire Customer Care Sales Representative

    2 weeks ago

    Charlotte, North Carolina, United States Johnson Controls Full time $46,000 - $63,000

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across...

  • Lead Customer Service Representative

    5 hours ago

    Charlotte, North Carolina, United States Circle K Full time

    Store : 9716 South Blvd, Charlotte, North Carolina 28273Shift AvailabilityFlexible AvailabilityJob TypeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...