Technical Experience Manager

Your team's dynamic:

Genetec is a global technology company that has been transforming the physical security industry for over 25 years. Today, the company develops solutions designed to improve security, intelligence, and operations for enterprises, governments, and the communities in which we live. We are looking for a Technical Events Engineer to join our regional North American Sales and Marketing team. Reporting to the Sales Engineering Manager – Inside Sales Engineering and Strategic Accounts, you will be pivotal in conceiving, designing, implementing, and managing a comprehensive technical marketing portfolio of Genetec solutions for trade shows, conferences, experience centers and sales demonstration units.

What your day will look like:

• Configure, deploy, and maintain demos of both Genetec and Technology Partner demos within the executive briefing center
• Manage facility security for visitors and staff, work with the Corporate Facilities team on system updates
• Participate in sales discovery calls to ensure preparedness of the demo infrastructure for each meeting
• Facilitate technical sessions - welcoming attendees, guiding demos, managing transitions between demos, and providing compelling demonstrations for our solutions
• Work closely with regional sales team, and corporate technical events team on continuous training
• Responsible for all equipment life cycle reporting
• Manage the inventory and system upgrades for all Technology Partner experience centers throughout North America
• Source local vendors for facility maintenance and upgrades of quarterly punch list projects for the experience center
• Establish and partner with a vendor network, to scale the technical events program and ensure efficient warehousing, upgrades, asset tracking and timely shipment throughout North America
• Collaborate with events team on equipment procurement of demo needs for North America sales equipment; both sales kits and exhibit equipment
• Source, hire and manage interns to support and scale elements of the technical event program
• Develop demonstration environments and training documentation for both tradeshows and for field sales representatives that demonstrate key differentiators of Genetec capabilities; ensure ongoing upgrades and maintenance
• Collaborate with the Genetec field sales organization to ensure they are empowered to fully leverage and demonstrate Genetec solutions through various channels (trade show, conferences, 1:1 sales demo, experience center)
• Back up support for all visitor needs; front desk support, badging, receiving, catering prep

More about you:

• 3+ years relevant experience in Physical Security or Technology Sales
• Commutable distance to Arlington, VA as your primary working base
• Team player: high degree of networking capabilities to build buy in, and engage cross functionally with numerous departments to bring projects to life
• Significant technical experience and aptitude mixed with creative vision
• Strong communicator, excellent written and verbal communication skills, can adapt style to varied internal and external audiences
• Both analytical and enthusiastic, with a can-do approach to tasks both big and small
• Well organized, detail-oriented, deadline and results-oriented
• Able to work both as a part of a team an autonomously
• Ability to travel up to 20%, valid passport

Technical requirements:

• Networking skills (TCP/IP, configure network switches and routers, wireless)
• Experience in deploying software, operating systems and databases
• Creating and deploying images, working in virtualized environments
• Developing training guides or sales-oriented demonstration content

Great if you have:

• Security industry and/or IT background
• Experience working with both marketing and product teams
• Professional certifications such as PSP, CCNA, Security+ or similar

Let's talk perks

• Attractive compensation package with 401K match
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule

Please note that this position is based in Washington, D.C. and requires the candidate to be onsite per weekly meeting schedule, and onsite projects needs. Only candidates currently located in the Washington, D.C. area or those willing to relocate will be considered.

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