Call Center Representative

2 days ago

Houston, Texas, United States Central Automotive Group Full time $36,000 - $72,000 per year

Job Description
Salary: $1,800 per month plus commission

Our South Houston Nissan Dealership is hiring for BDC (Business Development Center) representatives Apply today to join our team of dedicated Nissan professionals.

The company offers a comprehensive benefits package that includes:

  • Paid Holidays.
  • Paid Vacation.
  • Medical Insurnace.
  • Dental Insurnace.
  • Vision Insurance.
  • Company Paid Life Insurance and AD&D.
  • 401(k) with Company Match.
  • Wellness Program.
  • Employee Assistance Program.
  • Vehicle Purchase and Repair Perks.

Job Summary:

The BDC (Business Development Center) / Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues.

Duties/Responsibilities:

  • Interacts with dealership customers and prospects via telephone, email, social media, or in person to provide support and information on products or services.
  • Responds to customer inquiries in a timely manner.
  • Maintains a thorough knowledge of dealership policies, products and procedures.
  • Conducts telemarketing and internet related sales/service campaigns.
  • Builds rapport with customers to build a base of referrals to establish a robust customer network.
  • Schedules appointments for prospects.
  • Attends product and sales training as requested by the BDC Manager.
  • Receives inbound sales leads (phone, internet) and directs to appropriate contacts.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints and escalates as needed.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Follows up after customer service visit to ensure customer satisfaction.
  • Performs other related duties as assigned.

Supervisory Responsibilities - None

Required Skills/Abilities:

  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.

Education and Experience:

  • High school diploma or equivalent.
  • Customer service experience required.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Equal Employment Opportunity

The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.

  • Call Center Representative

    4 days ago

    Houston, Texas, United States 24 Hour Fitness Full time

    ABOUT USCelebrating over 40 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with over 270 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas,...

  • Call Center Representative/BDC

    2 days ago

    Houston, Texas, United States Central Automotive Group Full time $21,600 - $43,200 per year

    Job DescriptionSalary: $21,600 yearly salaryJob Summary:The BDC (Business Development Center) Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues.Supervisory Responsibilities - NoneDuties/Responsibilities:Interacts with dealership customers and prospects via telephone, email,...

  • Remote Technical Support Representative

    4 days ago

    Houston, Texas, United States Frontline Call Center Full time $40,000 - $60,000 per year

    Remote -Technical Support RepresentativeLocation: RemotePay: $15/hourType: PermanentAbout the RoleWe're looking for motivated individuals to join our Support Team at Frontline Call CenterIf you enjoy helping people, thrive in a tech-driven environment, and want to work from the comfort of your home — this could be the perfect fit.We're currently hiring for...

  • Call Center Agent

    5 days ago

    Houston, Texas, United States Alphabe Insight Inc Full time $30,000 - $60,000 per year

    Company Description About UsAt Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a...

  • Care Team Call Center Representative

    1 day ago

    Houston, Texas, United States Performance Home Medical Full time $40,000 - $60,000 per year

    Job Details Houston Head Office - Houston, TX Full Time Customer Service Description Performance Home Medical has been a leader in providing quality products and services since 1995.At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions...

  • Service Call Center Agent

    4 days ago

    Houston, Texas, United States Team Gillman Full time $40,000 - $60,000 per year

    Representatives for our Service Business Development CenterIf you love to win and are fiercely competitive, then don't let this amazing opportunity pass you by. These newly appointed positions are in our platform office center located in the Spring area. No late nights, no early mornings or major holidays and you pick the Saturdays you would like to work 2...

  • Contact Center Representative

    4 days ago

    Houston, Texas, United States Texas Children's Careers Full time $40,000 - $60,000 per year

    We are searching for a Contact Center Representative - someone who works well in a fast-paced hospital setting. In this position you will handle incoming requests from patients and physicians for various appointment scheduling needs. You will educate and communicate to patients or responsible parties arrival times, directions, how to cancel and reschedule an...

  • Call Center Agent

    5 days ago

    Houston, Texas, United States LPC Personnel Full time $45,000 - $55,000 per year

    Job SummaryWe are looking for a motivated Call Center Agent to provide exceptional customer support and ensure a positive client experience. This role involves handling calls, resolving issues, and promoting products and services with professionalism and care. Bilingual candidates are highly encouraged to apply.ResponsibilitiesManage inbound and outbound...

  • Remote Inbound Call Center Agent

    4 days ago

    Houston, Texas, United States CubeSmart Full time $25,000 - $50,000 per year

    OverviewCubeSmart is looking for an Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring customer satisfaction.Who We AreAt CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our...

  • Call Center

    4 days ago

    Houston, Texas, United States AWL Full time $32,000 - $48,000 per year

    AWL (All Web Leads, Inc.) is one of the most successful customer acquisition marketing companies in the US. Simply put, we help our customers acquire customers. In the heart of AWL we have our Award Winning Contact Center Team that matches consumer requests for insurance quotes with the agents who can offer the lowest prices – and it's all done in real...