Inside Sales Representative

18 hours ago

Yonkers, New York, United States NJB Protection Full time

Job Title:
Inside Sales Representative

Location:
Yonkers, NY (On-Site)

Department:
Sales

Reports To:
Director of Sales and Marketing

Position Overview

NJB Protection is seeking a high-energy, detail-oriented
Inside Sales Representative
to support a dedicated Sales Pod consisting of one Account Executive (AE) and one Account Manager (AM). This in-house role, based at our Yonkers, NY office, plays a critical role in helping the pod operate efficiently by coordinating internal communication, managing documentation, and ensuring exceptional client follow-through.

This is a great opportunity for someone who thrives in a fast-paced, team-based environment and wants to make a meaningful impact behind the scenes—supporting revenue growth, client success, and operational excellence.

Key Responsibilities

  • Provide day-to-day administrative and operational support to one assigned Sales Pod (AE + AM).
  • Assist with proposal development, quote generation, and contract preparation.
  • Coordinate communication between the Sales Pod and internal departments (e.g., Operations, Finance, Electronic Security) to ensure smooth service delivery.
  • Maintain accurate client records, sales activities, and opportunity tracking within the CRM system.
  • Help manage client onboarding, internal handoffs, and track service delivery through each phase.
  • Track and support QRT (Quick Reaction Team) deployments, ensuring timely updates, internal coordination, and aligned documentation.
  • Monitor sales and service milestones, contract renewals, and key client communications.
  • Prepare agendas and notes for client and internal meetings; support scheduling and follow-up.
  • Identify process improvements and assist in implementing best practices within the assigned Sales Pod.

Qualifications

  • 2+ years of experience in inside sales, sales support, or client services (experience in security or service-based industries is a plus).
  • Proficiency in CRM systems (e.g., HubSpot, Salesforce) and Microsoft Office Suite.
  • Exceptionally organized with strong attention to detail and follow-through.
  • Excellent written and verbal communication skills.
  • Highly motivated, energetic, and passionate about delivering exceptional support; thrives in a team environment and brings a proactive, solutions-oriented approach to every task.

Benefits

  • Competitive base salary with per job booked incentive
  • Complimentary lunch provided daily at our Yonkers office
  • 401(k) Retirement Plan with employer match
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Paid Time Off (PTO) – take the time you need, in coordination with your team

Why Join NJB Protection?

  • Be a key contributor to a focused, high-performing sales team
  • Join a professional, collaborative culture with strong internal support
  • Competitive compensation and a comprehensive benefits package
  • Work with a company that has grown aggressively year over year
  • Join a fast-growing team fueled by ambition, collaboration, and a shared vision to lead the industry in the verticals we serve — where your work directly contributes to something bigger.

Salary Range

$50,000 – $60,000 USD annually, based on experience and qualifications. Additional performance-based bonus potential available.

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